Yotpo Email Marketing & SMS

Angelica helped me update my number. When I went to send a test message to myself , I noticed my number was missing a digit. I started a chat and within 5 seconds Angelica hopped on and I told her the issue. She fixed it in less than a minute! She was so sweet and very helpful! Definitely recommend this app. Easy to use and AWESOME customer service!!

Very good app!
Very easy and friendly user
Great job!

The help i received was quick and accurate. The advice given was not hard at all. Greatly appreciate KEANO's Assistance!

MARNIE E is a very good agent ! speed and efficiently i'm very satisfied thanks you to have valided my account

Ottimo supporto da parte di Keano, mi ha aiutato a configurare Sms Bump grazie mille

Economico, funzionale e staff sempre disponibile.

Nel mio caso Joann C. mi ha assistito subito appena aperta la richiesta di verifica dell'account.

Consiglio caldamente!

De momento va todo bien, parece que funciona, a ver si es verdad que me puedo olvidar de los mails. Por ahora estoy utilizando solo el modo automatico para recuperar carritos abandonados...

Great customer service. Shoutout Fhoel! Is one thing to read a review but it different getting great customer service for yourself!

I enjoyed setting up the app, it wasn't too complicated at all and am happy with the application. The support is also really good, with really fast replies and good info and knowledge. They're also really polite and kind and try to offer as much as possible, while not minding taking questions to help check and validate their information.

Had really high hopes for this app. The interface is the best out there, as well as the integrations and capabilities. It's super impressive.

Sadly, they score a zero for execution. The text messages take anywhere from 10-30 minutes to reach the recipient, and the customer support is not great.

If they can fix these major issues, they'll have a customer for life and a 6 star review.

***UPDATE***: Founder reached out and tried his best to make things right. It was much appreciated. I tried the software again and there were still a couple bugs that I didn't have the patience to deal with, so I passed on it. Still think it's a powerful and impressive piece of software, just too many minor issues for me to deal with.