리뷰 (8,260)
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평점별
REALLY upset that I upgraded to their growth plan and imported with Klaviyo and took ALLLLLL my time today to set this up, and no one is helping me figure out my issues. Horrible experience so far and I would love some QUALIFIED help. Try another SMS app is my recco so far. Will update if I see any changes. Not a great app or service.
Hello,
Thank you for reaching out.
I am sorry to hear about this experience you had. I can see that one of my team members has reached out to further assist with the trouble you are reporting. We are happy to help!
We look forward to hearing back from you.
Kind regards,
SMSBump
Customer Care
Don was a lamb and helped me solve my requests in a timely manner. app works well and is easy to navigate.
So far so good! Quin was highly responsive to my needs and helped me get started. I can't wait to see how successful we can be with this app!
I had a customer service rep named Lord who was outstanding with his support and had my issue fixed in seconds
Thanks
Had really great service. Fast and to the point. Only took 10 minutes, responses came without delay. Great work from Quin.
Just set up the app. The best customer service I have ever received from an app, very helpful and explained everything concisely.
Amazing Customer Service. The agent was so helpful and provided great information. This has been such a great experience.
For SMSBump.... We are not all techy people like this app assumes.
The app set up is hard for beginners. Otherwise its seems ok
Very easy to set up! Quin is amazing and very helpful!
The response was immediate and took a couple of minutes to complete my enquiry. John was very prompt. Excellent service.