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This is the first SMS app I'm trying within my Shopify perks but I am so beyond pleased with it. It appears there's so much you can do here for free that other companies have been trying to sell me on! Wish I learned of this long ago. But at least I found it now and can still save. There appears to be so many awesome things you can do that will make eCommerce growth a breeze! The layouts are very straight forward, simple and easy to understand and navigate. I really appreciate this because sometimes things get over-complicated and too stressful trying to utilize online platforms. Not here! Best of all, when I did need help with something, I was able to chat live instantly with Marnie. She was so helpful in so many ways. Quick service and went the extra mile, above and beyond, to edit changes I needed from her end, when I was at a loss to figure it out from my end. Highly recommend this in so many ways! Don't pay outside companies for what's available and built in right here on your Shopify account!
I don't usually write reviews but I felt the need to share the great customer service I received today from Quin, the service was outstanding stress free so I just thought I would give credit where credit is due.
The whole SMS Bump experience is fantastic and user friendly
Great chat support with Marnie. Quick fast and easy. Amazing help I was having issues with a few lay-outs and she took her time fixed everything! Just what I needed. Definitely 5 STARS!
Needed some help with something and I instantly got an agent, PL. They fixed the issue quick and I'm happy with it.
A customer support agent named Princess aka PL has been very cooperative and solved my problem very quickly. Would recommend this app for sure for someone who is looking to have email and SMS as their marketing channel and there'll be an excellent support team is there to guide you.
Super fast. Friendly, very helpful and great communication. Marnie made my day.
joann was great at helping me out fix the issues!
Melvin was extremely helpful in the verification process for my toll free number and with all the other questions i had. And this app has helped a lot with my business
So far, so good. Learning about this app has become easier thanks to Marnie helping me get verified and following the step by step instructions. Thanks so much for helping get through this process and getting things going. I really appreciate it.
This app is very useful and the customer team just amazing, Quin has helped with every issue and doubt that I had regarding this platform.