Yotpo Email Marketing & SMS

John D was helpful

Quin was really helpful in setting up and helping me verify the account. It is an easy process and the service was really good. I would recommend using the app for sure!

Just installed the app & have few queries, all were answered thoroughly by Regie from chat support. Happy & satisfied.

Salut Princesse.
Je suis un débutant en e-commerce et c'est pour la première fois que je configure SmsBump.
Je ne peux vous parler objectivement de mon expérience que plus tard.
Je crois que mes difficultés actuelles sont beaucoup plus liées à mon faible niveau d'anglais.

Regie was great!

Service de chat rapide.
Assistance hyper efficace.
Aide précieuse pour les nouveaux utilisateurs.
Merci @AJ T

joan c

It helped me a lot with sending out abandoned cart very quickly and would recommend to people interested in sending out SMS automations it would help quickly x

There is a real issue with the app SMS delivery confirmation!! I created an automation for the canceled orders to be sent to the admin phone ! Nothing has been received until today and I’m being charged on every message ! I contacted their support they will simply say (just as always) “ we have a proof all of these messages have been delivered by your ISP!! “ and that is it !! No further follow up or even trying to solve the issue !!

*** UPDATE July 9th, 2019:

I have been contacted by the customer service and they tried their best to sort out the problem with my ISP and the delivery of the SMS messages to the admin phone number. After so many trials they could sort out the problem. I have a grade I have been contacted by the customer service and they tried their best to sort out the problem with my ISP and the delivery of the SMS messages to the admin phone number. After so many trials they could sort out the problem Therefore I am updating my review from one star to 4 stars.

I had the app for several months. Honestly didn't do much for my store as I was in a 10$ keywords plan. Good customer service in general.