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I had issues sending a test keyword message. I used the chat to resolve the issue. Harry M was the agent helping me. He was so patient and solved my issue in no time. Harry M is the best ever!!
The help was amazing def recommend if you need help or finding trouble with anything regarding sms bump.
So far I m loving the app, super simple and easy to understand. This is a super powerful marketing. SMS is far more effective than email marketing.
The support rep that I was speaking to (Iven E) was really helpful and knowledgeable. This is what makes the app great.
Great Business tool, just added it today & learning all about it & all the options, had a question & Princess help me out very quick. Thank you
Thanks for your feedback, we really appreciate it.
Je trouve l'application SMSBump très réactive. En moins d'une minute, le service clientèle du chat m'a répondu. "Lord" a vraiment été à l'écoute, agréable, et très efficace ! il m'a correctement guidé, a été très patient avec moi pour m'expliquer ce que je devais faire. Il a m'a même parlé en français en voyant mon anglais catastrophique !!! Je mets 10/10. Je suis très satisfaite !
Great app, new flows mechanism is great, awesome customer support to help you out in case you have problems
Total ROI 529.1% This is the best money spent on marketing with 3 automated messages really amazing app I like it maybe the numbers don't sound realistic but they are real I have 3 automations for an abandoned card after 25 minutes after 3 hours and winback after 7 days
SMS bump is absolutelt a must have app in your store. Loving it and their customer service team is the best.
The live chat team is fantastic! They are super quick to assist and are very knowledgeable. Definitely recommend.