Omtaler (8 348)

Samlet vurdering
4,9
Antall per vurderingsnivå
  • 93 % av vurderingene er 5 stjerner
  • 4 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 2 % av vurderingene er 1 stjerner
11. mai 2024

great experience with PL

nsimplicity HOMEBODY
Canada
Rundt 1 år bruker appen
29. april 2024

John D was a very helpful support agent

Rahab's Rope
USA
6 måneder bruker appen
1. juni 2024

joann is great helped a lot

Infinite Activewear
Storbritannia
2 måneder bruker appen
2. mai 2024

very fast and efficient help, great costumer service.

Reynita's Boutique
USA
16 dager bruker appen
19. mai 2024

PL's helped me so many times over the years, best support agent in the game.

loved SMSBUMP but since adding all the new features, its super buggy. I'd choose Klaviyo for email and this for SMS

esenuu
Australia
27 minutter bruker appen
16. juni 2024

John D was extremely helpful

A Muses Boutique
USA
Rundt 14 timer bruker appen
28. april 2024

Good communication and quick responses! JHON D

Opulent Clothing
Storbritannia
1 dag bruker appen
1. juni 2024

Joann C was very fast and efficient, and most importantly, resolved my concern.

Evans Creative Finds
USA
Rundt 1 time bruker appen
Redigert 29. april 2019

It helped me a lot with sending out abandoned cart very quickly and would recommend to people interested in sending out SMS automations it would help quickly x

BeautyCoves
Storbritannia
Rundt 5 år bruker appen
Redigert 9. juli 2019

There is a real issue with the app SMS delivery confirmation!! I created an automation for the canceled orders to be sent to the admin phone ! Nothing has been received until today and I’m being charged on every message ! I contacted their support they will simply say (just as always) “ we have a proof all of these messages have been delivered by your ISP!! “ and that is it !! No further follow up or even trying to solve the issue !!

*** UPDATE July 9th, 2019:

I have been contacted by the customer service and they tried their best to sort out the problem with my ISP and the delivery of the SMS messages to the admin phone number. After so many trials they could sort out the problem. I have a grade I have been contacted by the customer service and they tried their best to sort out the problem with my ISP and the delivery of the SMS messages to the admin phone number. After so many trials they could sort out the problem Therefore I am updating my review from one star to 4 stars.

UAE VAPING - Dubai Vape Store
De forente arabiske emirater
Over 4 år bruker appen
Yotpo - Email & SMS svarte 14. juni 2019

Thank you for your review.

Sorry to hear about your experience. We've contacted ETISALAT for more info on why they are reporting received and you are not getting the text messages. We also reached out via mail so hope to get this resolved as soon as possible.

Best,
SMSBump Customer Care Team