Omtaler (8 265)
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Etter vurdering
J'ai très bien apprécié la rapidité de Elijah dans le traitement de ma requête.
great app helped validate my sms markerting and any issues i had. i would recomend them for their quick service to enquires
this app is amazing. it give me more opportunities
Support and live chat is top notch. Seems easy to use, as usual there are bugs but just like all other apps, good thing is the communication is very fast and good.
Great service and easy to use. marnie for the help! thanks a lot for validating my account.
Appreciate it!
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So Far I like it a lot :) , They are really quick on answering questions but I havent tryed all the features yet
Quin demonstrated exceptional customer service skills and helped me with all of my queries. I would 100% recommend Quin for any customer service inquiries. 10/10
Way to hard to learn for beginners! Tried to send a sms to customers who abandoned their check out but that was way too hard.
The training videos did not show me how to solve my problems eighter.
enjoy using sms bump recommend it truly thanks again for all the things and their customer service is also good.
I REALLY wanted to like this app, because the features like segmentation and Klaviyo integration look awesome. However - I am very tech-savvy and after installing it properly, I realized that for weeks the app had not been collecting subscribers from checkout or sending abandoned cart reminders!
This has lost me a lot of potential revenue =(
I have contacted support twice, with no resolution as to why it's not working for me.
I've just switched back to Postscript.io and without any tinkering at all, it is successfully collecting subscribers for me and sending abandoned cart text reminders for my store.
We REALLY wanted to help this client. We tried to get in touch about 12 times on multiple channels. Email, FB and no response.
We had our team check and unfortunately all issues were due to the fact that he had a modified checkout. Something he did and it seems the app recommended did custom for them. Unfortunately after telling our findings and being promised a staff account the customer never responded. Its been 2 weeks now and it seems the customer just does not want to respond back.
Also the bad part about all that is that the customer's checkout is not TCPA compliant. Not sure who set it and how and why messages are sent at all when there is no explicit consent. For anyone reading this be very careful as this is how you may get in trouble!