Recenzje (8 224)

Ogólna ocena
4,9
Liczba recenzji z daną oceną
  • 93% ocen to oceny z 5 gwiazdkami
  • 4% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 2% ocen to oceny z 1 gwiazdkami
21 kwiecień 2019

Good app, just expensive in Singapore to send messages and Do not Disturb function does not work fully

Astikos & Co.
Singapur
Około rok korzystania z aplikacji
Yotpo - Email & SMS odpowiedział(a) 21 kwiecień 2019

Hello, thanks for your feedback. Can you please tell us exactly what part of the DND did not work. Would love to check this for you. Please reach out to us via https://m.me/smsbump

10 lipiec 2022

I have been using this app for my SMS and just started using the email as well. It is very confusing when using the signups and all the different flows & automations. It was resolved by contacting support and them walking me through what I needed to do to get my signups connect correctly and pointed to the right flow. I do not recommend doing this setup alone as you can create alot of flows that you dont need nor are unnecessary.

Urban Blossom Blanks, LLC
Stany Zjednoczone
Około rok korzystania z aplikacji
Edytowano 9 grudzień 2019

It seems the tool had some bugs.
- Case 1: I configured successfully to send SMS after 1 hour for abandoned cart. Then I tested my website with abandoned cart, but the SMSBump system didn't send text message to my phone number (real phone number, not fake).
- Case 2: I tested another case for abandoned cart, message in Pending list. I tried to send manually by hand, it shown sending successful, but I also didn't receive message. I also checked on the system at Latest Messages, I didn't see the result.
I tried to contact with their supporter, but no response (maybe different timezone).
I spent more times for this tool, but didn't get good results as my expectation.
I feel disappointed with the tool. I hope that their supporter will help us soon to resolve the issue.

Updated: SMSBump's supporter carefully took care, support us, then the issues have been resolved successfully. The root cause is related to quiet hours (DND), I didn't read before that.
Thank Chris from Bump so much for your help.
We've rated 4 star because we expect an improvement to help Users check message's status easier. I will update to 5 star when they complete it.

Pet Cuter
Wietnam
Około rok korzystania z aplikacji
15 grudzień 2021

Trae retornos de la inversión buenos al usarlo correctamente sobre todo si se envían mensajes baratos

Fami Dog
Stany Zjednoczone
12 miesięcy korzystania z aplikacji
10 luty 2023

Great customer service with Djan. They took care of a issue with the layout of the app on my website. Unfortunately, this meant I had to disable the popup feature altogether. But I'm looking forward to using this app now that its all setup.

Stash Mall
Stany Zjednoczone
12 miesięcy korzystania z aplikacji
9 maj 2023

Handy customer service, right to the point and kind too, Quin is the best! The app comes in handy and easy to get in touch with support.

GranDeed
Irlandia
11 miesięcy korzystania z aplikacji
7 listopad 2022

I just signed up for this app, I am excited to see if it brings traffic to the site and helps consumers make a purchase. I needed help with signing up and the agent Fhoel was a huge help with helping me get everything set up.

Rekunstrukted Muse
Stany Zjednoczone
11 miesięcy korzystania z aplikacji
22 listopad 2022

Just started using this tool I heard nothing but great things about it- Joann C was great helping me get set up

Jersday Inc
Stany Zjednoczone
11 miesięcy korzystania z aplikacji
21 styczeń 2021

I like what my site is becoming already and i have not even made use of half of all the features i could use

costomhair-Premium Hair
Stany Zjednoczone
11 miesięcy korzystania z aplikacji
15 sierpień 2022

Helped us out setting up an checkout flow, thanks! Would get a 5-star review if it had more custom language options.

Smoothfeet.se
Szwecja
11 miesięcy korzystania z aplikacji