Yotpo: Email Marketing & SMS

This is the first SMS app I'm trying within my Shopify perks but I am so beyond pleased with it. It appears there's so much you can do here for free that other companies have been trying to sell me on! Wish I learned of this long ago. But at least I found it now and can still save. There appears to be so many awesome things you can do that will make eCommerce growth a breeze! The layouts are very straight forward, simple and easy to understand and navigate. I really appreciate this because sometimes things get over-complicated and too stressful trying to utilize online platforms. Not here! Best of all, when I did need help with something, I was able to chat live instantly with Marnie. She was so helpful in so many ways. Quick service and went the extra mile, above and beyond, to edit changes I needed from her end, when I was at a loss to figure it out from my end. Highly recommend this in so many ways! Don't pay outside companies for what's available and built in right here on your Shopify account!

Great support

I had an exceptional experience with the customer service representative Marnie via chat support. She was incredibly patient and provided clear instructions throughout our interaction. Her assistance was instrumental in resolving my issue, and her professionalism made the entire process smooth and efficient. Overall, a great experience, and a true asset to your customer support team. Thank you!

This app is super easy to use when trying to send mass texts. Just upload your contacts, purchase some credits and it's so quick to send out. Wish the pricing was lower, hence the 4-stars. But it works.

I used this app for my POD store. It really helped me set up the entire flow with ease...Also really love their customer support

Amazing customer service. Harry went above and beyond to answer all of my questions. Very impressed!

Joann C. m'a apporté son aide et je l'en remercie, il a été très patient et aidant.

Great customer service, responsive, and extremely patient. My issue was addressed by different representatives. Each was patient and thorough and walked me through each step until my concern was resolved.

very helped! Definitely, she is the princess! Very kind assisted!

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