Recenzje (8 347)

Ogólna ocena
4,9
Liczba recenzji z daną oceną
  • 93% ocen to oceny z 5 gwiazdkami
  • 4% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 2% ocen to oceny z 1 gwiazdkami
Edytowano 9 lipiec 2019

There is a real issue with the app SMS delivery confirmation!! I created an automation for the canceled orders to be sent to the admin phone ! Nothing has been received until today and I’m being charged on every message ! I contacted their support they will simply say (just as always) “ we have a proof all of these messages have been delivered by your ISP!! “ and that is it !! No further follow up or even trying to solve the issue !!

*** UPDATE July 9th, 2019:

I have been contacted by the customer service and they tried their best to sort out the problem with my ISP and the delivery of the SMS messages to the admin phone number. After so many trials they could sort out the problem. I have a grade I have been contacted by the customer service and they tried their best to sort out the problem with my ISP and the delivery of the SMS messages to the admin phone number. After so many trials they could sort out the problem Therefore I am updating my review from one star to 4 stars.

UAE VAPING - Dubai Vape Store
Zjednoczone Emiraty Arabskie
Ponad 4 lata korzystania z aplikacji
Yotpo - Email & SMS odpowiedział(a) 14 czerwiec 2019

Thank you for your review.

Sorry to hear about your experience. We've contacted ETISALAT for more info on why they are reporting received and you are not getting the text messages. We also reached out via mail so hope to get this resolved as soon as possible.

Best,
SMSBump Customer Care Team

Edytowano 5 luty 2021

I am using this app to automate my work and attract more customers to my site. By sending friendly notices to my potential customers I can motivate them to buy a nice mug for their morning coffee. This app is awesome and has great potential. It's a win-win! Bellasmugs.us

My Bellas Mugs
Stany Zjednoczone
Prawie 4 lata korzystania z aplikacji
24 sierpień 2020

I had the app for several months. Honestly didn't do much for my store as I was in a 10$ keywords plan. Good customer service in general.

Dragon accessory
Stany Zjednoczone
Prawie 4 lata korzystania z aplikacji
17 czerwiec 2024

Marnie was great. Customer service was excellent. Very patient and helpful… I hope everything works out. i’m happy that 10,000 emails are free per month.

Also, Quin was very helpful and efficient and helped me lots. Wonderful spirit.

Pussi Potions
Stany Zjednoczone
Prawie 2 lata korzystania z aplikacji
1 sierpień 2023

Don was amazing, quick and helpful to all my questions and issues. They respond quickly to the chat when you are in need of help.

Designstoff
Norwegia
Ponad 3 lata korzystania z aplikacji
Edytowano 26 maj 2020

Great when it works, but seem to have bugs somewhat frequently. The team is very responsive though and addresses them quickly when notified.

Ohza
Stany Zjednoczone
Ponad 3 lata korzystania z aplikacji
13 maj 2022

Bonne application, très bon service client! L'application fonctionne bien mais pourrait bénéficier de plus de clarté pour l'utilisateur.

Tamelo boutique
Kanada
Ponad 3 lata korzystania z aplikacji
19 czerwiec 2024

So far so good, had some issues getting the sms verifcation to go through but Melvin was able to sort this out during customer service chat immediately. Overall I think this is a pretty straight forward add on once you get the hang of it.

V E R T A B R A E
Stany Zjednoczone
Ponad rok korzystania z aplikacji
27 lipiec 2024

they actually have been surprisingly helpful and quick to respond.
John D was very helpful and patient. Definitely very beginner friendly!

Journet
Stany Zjednoczone
4 miesiące korzystania z aplikacji
18 wrzesień 2021

Direi che è proprio una ottima app da usare per restare in contatto con i proprio clienti. Mi trovo proprio bene. Se proprio voglio essere critico mi piacerebbe ci sia una integrazione con Facebook in modo da sincronizzare i contatti in modo più semplice.

Belves Shoes
Włochy
Prawie 3 lata korzystania z aplikacji