Yotpo Email Marketing & SMS

I dont like how i spent a lot of time trying to set my onboarding txt messages just right only for it to be welcome! But i do like how i can give permission to a staff member to do the coding integration for me.

SMS Bump is not user friendly and confusing to navigate. there are no readily available tutorials or definitions given for the jargon used on the app/site. There are also a couple bugs I encountered which made it very discouraging, to say the least. This is what brought me to seek help that from customer service. All of my questions were answered by PL. she was quick and friendly and answered all of my questions as promptly as possible. I would give her 5/5 stars. Give her a raise!

The app however, which I am sure will work great once I understand it and know how to work around the bugs/complications, would get 3/5 stars. even the text choice isn't pleasing to the eye. Alas, I still have faith that it will help me reach my SMS Marketing goals and I will continue to use it.

i used this app and i really like the way it works. more improvements though but hey! just love the app anyway

Still setting up but seems okay

perfect assistance helped me thanks marnie highly recommend to everyone they respond right away thanks

app seems legit to me. i just started using it ut seems like what my store needs to succeed for real in real time in my part of the world. lets see how it goes

The Set Up is a little bit complicated and i was lost like Frodo, but after a few Videos i was ready to set up everything right.

Awesome app, but it has not really brought significant ROI yet. I followed the guides and everything, but it just seems like my customers do not respond well to it.

good app, but very slow customer service imo. it took over 40 minutes to validate my account but i guess i was a little slow too.

OK so far... Just set up so haven't actually used them yet. Will update this review when I get a better view of the experience.