Recenzje (8 195)

Ogólna ocena
4,9
Liczba recenzji z daną oceną
  • 93% ocen to oceny z 5 gwiazdkami
  • 4% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 2% ocen to oceny z 1 gwiazdkami
Edytowano 6 czerwiec 2023

Joann was very helpful and has let me know when the issue will be fixed. I trust that she has it covered and will be able to figure the whole situation out. 10/10 she has solid customer service. Thank you.

PSYCHOPATHIC
Stany Zjednoczone
20 dni korzystania z aplikacji
17 luty 2023

PL, was so nice and helpful! She is such a doll, thank you for everything! <3 I recommend this app 100%.

Crystal Synergy
Stany Zjednoczone
20 dni korzystania z aplikacji
Yotpo - Email & SMS odpowiedział(a) 24 luty 2023

We appreciate your feedback, thank you!

9 marzec 2023

thank you so much my I received Lord as my customer service rep today and i was walked through the steps i need very kindly. lord was very patient and sent me all the links i needed. thank Lord

BLAC PLAGUE
Stany Zjednoczone
20 dni korzystania z aplikacji
8 kwiecień 2019

I used the app to help me increase my reach with my customers and save me time. So far so good! Thanks fro this awesome tool. It is easy to use, has helpful videos, and allows you to test what you create before sending it to customers!

MILANBLOCKS
Stany Zjednoczone
Ponad rok korzystania z aplikacji
13 maj 2023

I have multiple Stores and SMS Bump is always my go to!n Easy integration, setup and campaigns. I also love that I can bring subscribers into my Shopify store and they auto sync!

TNCFL
Stany Zjednoczone
20 dni korzystania z aplikacji
13 październik 2022

Excellent service! Their support helped me set up my account fast and easily! It is a user-friendly app. Thank you!

Relief The Pain
Kanada
20 dni korzystania z aplikacji
8 kwiecień 2019

User interface is nice. I hope it will increase our sales. Will comeback soon to review again.......

Citron Dubai
Zjednoczone Emiraty Arabskie
Ponad rok korzystania z aplikacji
23 maj 2023

I just used SMS Bump for the first time and the support was exceptional! Joann C was very helpful and replied really fast! That's the support every business needs :)

BabyShack
Wielka Brytania
20 dni korzystania z aplikacji
19 lipiec 2020

Terrible app, it also kept charging me when I tried to turn it off! I have reached out to customer service multiple times without response!

Knife Depot
Stany Zjednoczone
Ponad rok korzystania z aplikacji
Yotpo - Email & SMS odpowiedział(a) 27 lipiec 2020

Hello there! Stoyan here from the SMSBump team. I am sorry to hear you didn't have a more positive experience.

We checked your case, and it seems that you were automatically charged mainly because you left the Auto Recharge option active on your profile. We've contacted you a couple of times to show you how you can disable it. We even disabled it manually on our side, so you don't get charged additionally.

In addition, we've contacted you so you can get a refund on the money that was not used. However, as of now, we've not received a response.

We look forward to resolving all your issues and if you are willing to continue working with us, we will be happy to show you how yo can get the most of our app.

Regards,
Stoyan from the SMSBump team.

EDIT (4th AUG): We've contacted the customer and explained the situation, we are waiting for feedback from them.

EDIT (17th AUG): We are still waiting for feedback from the merchant.

15 marzec 2019

i used thi app. i really like how is dose SMsbump. Perfect app nice . Gold. This is gold. Thank you, good sir! earned yourself a subscribe!

lifecosy
Wietnam
20 dni korzystania z aplikacji