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Incredible app and customer service. Learning tons about marketing from the team and already seeing a difference in our site performance. Love it!
Djan P was so easy to work with! Very quick solving my problem! Thank you so much! Will continue to use sms bump!
These guys are scamming people. Their old plan is no longer there in the current list and has almost same features as the new 19$ plan but they keep on charging 35$ for it. The important thing to keep a note of: When you try to load credit into the app for the first time, they would try trick you to upgrade to pay 34.99$ for a plan (when it doesn't even exist). I was trying loading 20$ and assumed I was agreeing to pay 20$. But 11 months later I was paying 35$ all these months. This difference is small compared to their bigger monthly bills that include sms charges, so it went unnoticed. When asked about why would they ask for 34.99$ plan even now (I tried their app on another store recently and it happened again but luckily I caught it), they had no answer. This guy Chris was like plain unacknowledging of the fact that there was anything wrong at all and couldn't answer. BEWARE !
fantastic support team! helped me with an issue with funds not being added after purchase and resolved the problem quickly thanks again!
AJ T thank you for the support, very fast and effective
Best service ever, so professional and patient. Very affordable price, i did research on all the apps that is similar this is literally the best!!!
I was about to delete it because it didn't seem worth it, but I stayed and the customer service rep Keano made me want to use this app indefinitely.
the support is great, the application is complete, it is really a very good application for your shops
Just started using this tool I heard nothing but great things about it- Joann C was great helping me get set up
TONIGHT I GOT HELPED BY MARINE E AMAZING AT NAVIGATING AND ACCESSING DOMAINS BUT ALSO ARTICULATING THE DIFFERENT WAYS TO MANEUVER. I LIKED MARINE BECAUSE THE SCREEN SHOTS AND ALSO THEM KNOWING THE ISSUES THAT HELPED ME SOLVE WHY I COULDN'T GET MY DOMAINS CORRECTLY. BECAUSE OF HIM I LEARNED TO EVEN TAKE SCEEN SHOTS ON MY LAPTOP TO COMMUNICATE. EVEN BETTER WITH NOT JUST HIM BUT THE OTHER SHOPIFY CHATS THAT ON HERE. I APPERCIATE THE SMOOTHNESS . THE BIGGEST ONE IS LEARNING THE THINGS NECESSARY FROM A GREAT TEACHER TO DO IT FORSOMEONE ELSE AND MYSELF. THANKS MARINE E