Yotpo Email Marketing & SMS

Melvin was very helpful and patient. I appreciate the help.

Awesome chat support by AJ T. I installed the app yesterday and contacted support but did not get much help initially, possibly I contacted them outside of their working hours. However, when I tried again today, I was totally blown away by AJ T's assistance. AJ helped me to customize my SMS flows for the countries that I am serving and in accordance to Shopify's best practices. AJ has also been very patient throughout. I feel much more confident now to get started with SMSBump. Thank you!

New to the app and by no means have implemented all the capabilities but everything works as it should up to this point. Their support is fantastic! Always quick to respond via chat but will go beyond that when you need them. Had an issue with two welcome pop ups (sure it was my fault) but they went above and beyond to get it resolved. Highly recommend.

Marnie helped me step by step to help me get my account verified. It was quick and easy. She provided me with links and information I didn't know I needed. Overall I'm satisfied with service I was provided.

Cette application est super simple à utiliser. Je remercie John D. de m'avoir aidé pour mes questions et je recommande l'application :D

Merci également à Melvin de m'avoir aidé :D
Sans oublier Joanne qui vient d'être super :D

Certain things about the customization seemed quite limited to me, so I deleted it. However, customer service is a solid 10, quick service, quality. Thank you Melvin for helping me with deleting my account.

Hey, I am so grateful for "PL" she was a great help today.

Let me start of by saying that AJ has assisted me in setting up my new Yotpo Email Marketing & SMS right when I started my account! I just opened a new business and created a shop on Shopify. However, to maximize clientele captures, I needed this Email Marketing & SMS app.

AJ assisted in helping me verify my account and TFN (Toll Free Number) extremely quick and easy.

[March 19] NEW REVIEW as AJ has assisted me with more issue resolutions!

AJ was extremely helpful in assisting me with figuring out the issue upon STACKED Discounts upon all my Flows.

He confirmed that NO SMS/Email Discounts from YOTPO stacks. Same with Shopify -> Yotpo Discounts.

The result is that if I want any stacked discounts, I would do so ONLY on Shopify.

AJ has helped me before and I commend him for his expertise and customer servicing!

Cheers, this man deserves a BIG raise.

This is an amazing must-have app for all shops. The support is absolutely incredible. I have a few issues and the agent "PL" helped me in no time to resolve the issue. Very professional, knowledgeable, and perfect. Highly recommended.

great team here I walked with Quin Shiena G to get all the SMS setup took no long then a few mins to get it setup and now we ready to rock the net I do have to say this was one of the fast replying apps to set up shopify the others I had to wait 5-10 mins to get a reply to setup a app but this one is one of the fastest responds time I seen so for keep up the great work SMS team 100% absolute brilliant job on the walk through