Recenzje (8 257)

Ogólna ocena
4,9
Liczba recenzji z daną oceną
  • 93% ocen to oceny z 5 gwiazdkami
  • 4% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 2% ocen to oceny z 1 gwiazdkami
21 wrzesień 2023

j'ai aimer l'assistance de Marnie

zivarra
Francja
2 miesiące korzystania z aplikacji
31 marzec 2023

SMS BUMP has been super easy to use and navigate. I found the customer support especially by PL super fast and helpful. I tried klaviyo text and Postscript, both were difficult for support.

The Booty Co.
Australia
3 dni korzystania z aplikacji
1 październik 2023

keano helped me to verify my account and answered an abundant amount of questions I had with ease.

Kapital P
Stany Zjednoczone
3 dni korzystania z aplikacji
31 maj 2023

John was extremely helpful and patient today. Great service! All my needs were met efficiently and quickly!

GOOD HEALTH BRINGS WEALTH
Stany Zjednoczone
3 dni korzystania z aplikacji
8 maj 2022

I see how much this app would help to grow my new business to evolve towards something fast enough to use, but I was so lost! Their help is on time and efficient. Thanks!

Harzle
Wielka Brytania
3 dni korzystania z aplikacji
Edytowano 1 grudzień 2018

10/10 app. one of the best apps I have used in awhile. Texts are 100x better than emails and this is amazing.

SHOPFUZZI
Stany Zjednoczone
3 dni korzystania z aplikacji
Edytowano 2 grudzień 2019

The app is ok. It's is kind of user friendly but the videos go way to fast. You can't really add any of the products that will really help until you pay a monthly fee. I don't want to pay until I know they will work. Every page I open a pop up is there which is nice but it is also is trying to sell the monthly plan.

The Salty Traveler
Stany Zjednoczone
3 miesiące korzystania z aplikacji
18 maj 2021

just installed the app, for now the setup is ok, and complete. One step needs customer service (the rgdp compliance) because not so simple. Good point is that the customer service is very reactive and explain step by step all the thing to do to get the app work. Now we will see the efficience of the app or not.

Boutique-Saitama
Francja
3 dni korzystania z aplikacji
Edytowano 25 marzec 2020

Don't expect the automation to work properly. Once you run into the malfunctions don't expect customer support to be helpful. They hardly know how their own app functions and never actually fix the glitches in the software.

Renewgoo
Stany Zjednoczone
3 miesiące korzystania z aplikacji
Yotpo - Email & SMS odpowiedział(a) 30 marzec 2020

Hey, sorry about that.

Our support team reached out to you and we are looking forward to addressing your comments.

UPDATE APRIL 20th: All issues have been addressed now. Customer promised to delete the review

UPDATE JULY 2nd: Hello again, I can see that the issues that have been mentioned here were resolved a long time ago. If you decide to give us another shot, we will be more than happy to show you how you can set up our product correctly and gain the most from it.

26 wrzesień 2023

The SMSbump is a very useful marketing tool, the agent i chat with(PL) was very quick to answer my queries. i recommend this app

PetSlot
Wielka Brytania
2 miesiące korzystania z aplikacji