Recenzje (8 226)
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Good communication and quick responses! JHON D
Just installed the app & have few queries, all were answered thoroughly by Regie from chat support. Happy & satisfied.
Regie was great!
Service de chat rapide.
Assistance hyper efficace.
Aide précieuse pour les nouveaux utilisateurs.
Merci @AJ T
joan c
It helped me a lot with sending out abandoned cart very quickly and would recommend to people interested in sending out SMS automations it would help quickly x
There is a real issue with the app SMS delivery confirmation!! I created an automation for the canceled orders to be sent to the admin phone ! Nothing has been received until today and I’m being charged on every message ! I contacted their support they will simply say (just as always) “ we have a proof all of these messages have been delivered by your ISP!! “ and that is it !! No further follow up or even trying to solve the issue !!
*** UPDATE July 9th, 2019:
I have been contacted by the customer service and they tried their best to sort out the problem with my ISP and the delivery of the SMS messages to the admin phone number. After so many trials they could sort out the problem. I have a grade I have been contacted by the customer service and they tried their best to sort out the problem with my ISP and the delivery of the SMS messages to the admin phone number. After so many trials they could sort out the problem Therefore I am updating my review from one star to 4 stars.
Thank you for your review.
Sorry to hear about your experience. We've contacted ETISALAT for more info on why they are reporting received and you are not getting the text messages. We also reached out via mail so hope to get this resolved as soon as possible.
Best,
SMSBump Customer Care Team
I had the app for several months. Honestly didn't do much for my store as I was in a 10$ keywords plan. Good customer service in general.
Don was amazing, quick and helpful to all my questions and issues. They respond quickly to the chat when you are in need of help.
Direi che è proprio una ottima app da usare per restare in contatto con i proprio clienti. Mi trovo proprio bene. Se proprio voglio essere critico mi piacerebbe ci sia una integrazione con Facebook in modo da sincronizzare i contatti in modo più semplice.