Avaliações (8.069)

Classificação geral
4,9
Número por nível de avaliação
  • 93% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
9 de janeiro de 2023

Great customer service speaking with Quin. Explained everything clearly of what needed to be done. I did it and she completed the rest. Also in a very timely manner. Thank Quin

Eason's Beauty
Estados Unidos
3 dias usando o app
Yotpo - Email & SMS deixou uma resposta 20 de janeiro de 2023

Thank you for sharing your thoughts with us!

20 de junho de 2020

Customer service is 11/10 and the service is outstanding. Definitely recommend to anyone starting a business.

Metabolism Masterclass
Estados Unidos
3 dias usando o app
9 de setembro de 2020

Angelica was great, she helped me with setup and made sure I did everything correctly. Still waiting for results but im optimistic. Thanks again

Central Pet Store
Estados Unidos
2 meses usando o app
4 de março de 2023

First time using this service and Keano was very helpful with great customer service. I really like this service.

Sharon Lee Tees
Estados Unidos
2 dias usando o app
20 de fevereiro de 2023

SMS Bump is not user friendly and confusing to navigate. there are no readily available tutorials or definitions given for the jargon used on the app/site. There are also a couple bugs I encountered which made it very discouraging, to say the least. This is what brought me to seek help that from customer service. All of my questions were answered by PL. she was quick and friendly and answered all of my questions as promptly as possible. I would give her 5/5 stars. Give her a raise!

The app however, which I am sure will work great once I understand it and know how to work around the bugs/complications, would get 3/5 stars. even the text choice isn't pleasing to the eye. Alas, I still have faith that it will help me reach my SMS Marketing goals and I will continue to use it.

Miakalani Swim
Estados Unidos
2 meses usando o app
20 de março de 2023

A good support team provides clear steps and guidelines. I appreciate the support team help and feel supportive by their kind attitude

Gluewiz-717
Austrália
2 dias usando o app
3 de julho de 2023

Easy to set up and works right away. Experienced some issues with constantly popping up even though had settings adjusted, however, worked with Regie C. and now I'm all set!

Uniquely You
Estados Unidos
Aproximadamente 2 meses usando o app
9 de setembro de 2022

great app, amazing customer service, Iven was very helpful and knowledgeable, he was very quick to reply with the perfect solution and great guidance.

Halloween Begins
Estados Unidos
2 dias usando o app
19 de dezembro de 2020

très bon service client pour aider a l'installation de l'appli pour validation de l'aspect légal pour la conformité du site. Ils ont été présents, disponibles et cordiaux

Brico-Innov
França
2 dias usando o app
7 de dezembro de 2022

Lord R helped me in a way no one ever helped me he waited all the time till i was done with everything i will rate this 10 star service but only can do 5

Qrystenor
Países Baixos
2 dias usando o app
Yotpo - Email & SMS deixou uma resposta 20 de janeiro de 2023

Thank you for sharing your thoughts with us!