Avaliações (8.260)

Classificação geral
4,9
Número por nível de avaliação
  • 93% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
17 de outubro de 2022

Fhoel is super helpful! Great app, already seeing an increase in customers, wish we had started using this at launch!

FiveKLtd
Estados Unidos
Aproximadamente 2 horas usando o app
25 de janeiro de 2021

Awesome support, super quick to answer, and guided me very wel to set-up the necessary base to be compliant. Thanks !

unuyoga
Suíça
Aproximadamente 2 horas usando o app
7 de outubro de 2022

The customer service is great in this app! Fast answers and good communication. I haven´t tested the SMS yet, but I think it will work great. Thanks a lot Quin!

Lovily
Noruega
Aproximadamente 2 horas usando o app
24 de julho de 2023

Customer service is beyond supportive and patience. John was extremely helpful and provided guidance that we needed. We were a bit intimidated with the app at first but John provided a step by step process for us to follow in order to accomplish our goals. We are grateful at this point and excited to use the app.

Thank you again
Bella

Collective Resiliency
Estados Unidos
Aproximadamente 2 horas usando o app
14 de novembro de 2023

DALE WAS AMAZING!!! SUPER HELPFUL THANK YOU DALE

moomies
Reino Unido
Aproximadamente 2 horas usando o app
8 de março de 2023

Setting up SMS marketing is more complicated than I thought. Some bugs and problems need to fix. I was stuck with technical rep Marnie for over an hour; she was accommodating and patient in solving the issues. I would give customer service five stars for sure, but the user's experience of SMSBump is four stars.

X JUMP
Estados Unidos
2 dias usando o app
16 de março de 2019

No está mal, tiene buena estrategia para poder enviar mensajes en diferentes franjas de horarios, eso da muchas posibilidades.

FouHouse
Espanha
2 dias usando o app
2 de setembro de 2023

AJ was great! He answered all my questions and helped me start the verification process.

Revenge Karma
Estados Unidos
Aproximadamente 2 horas usando o app
30 de setembro de 2022

I was new to this app and Fhoel helped me with a lot of things setting up SMS. Great customer service

Work Piece
Estados Unidos
Aproximadamente 2 horas usando o app
14 de setembro de 2021

why in hell I can't go in the app?????????????????????????????????????? what do you mean you don't support "We don't support your chosen platform yet" so if you don't support it why you're app is in Shopify

Poodle Puzzle
China
2 dias usando o app
Yotpo - Email & SMS deixou uma resposta 11 de outubro de 2021

Hello,

Thank you for reaching out.

I apologize for the trouble you are experiencing. I can see that my team member has been in touch to help resolve this for you.

Kind regards,
Customer Care SMSBump