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Joann C was very helpful with my query and really quick.
Working with Marnie in support was quick and effective! She solved my issue quickly so I could move on with my day.
I should admit that I am lucky as I just got a chance to work with SMSBump. In fact, SMSbump played a huge role in turning my company’s communication strategy into a real game-changer owing to its impeccable user interface and functionality.
Nevertheless, it is AJ’s superb customer service that deserves a special mention. AJ was helpful as he addressed my few worries and questions. He had a lot of information about the platform, and he slowly guided me through each phase, making sure that I utilized SMSBump’s abilities to their full extent.
The thing that amazed me more is AJ’s commitment to resolving problems quickly and efficiently. He did not give me standard solutions, but rather listened to me and offered customized aid. Few times does one come across a competent and genuinely caring customer support like AJ who perfectly exhibited these characteristics.
AJ’s high degree of professionalism and expertise is a reflection on what kind of company SMSBump is. SMSBump is a perfect option on account of its easy-to-use platform and excellent client services.
Finally, my encounter with SMSBump together with the exceptional guidance from AJ has totally pleased me. Therefore, I strongly recommend SMS bump to any one looking forward to having a good SMS marketing, and thank AJ for his great assistance. Congratulations, SMSBump team. You’ve created an actual valuable product and service.
Quin was super helpful and allowed me to send my campaign just in time for BFCM!
Marnie E was SO HELPFUL! I needed my account verified and it was done in just a few minutes and I was able to schedule my SMS campaign.
THANK YOU, MARNIE!!!
Simple and effective. Just install and enjoy the extra revenue. Djan will be very helpful in the setup.
The customer support is very dedicated. I contacted them to ask about best practices using SMSbump and Klaviyo. Princess S (PL) was very honest in advising me on how I should set up, not trying to force me to follow what is beneficial for SMSBump, but guiding me to what is best for me, and also what I want. Shout out to Princess S and the team!
Quin was a great help during my online chat. All my questions were answered. We ended the chat once I had a clear understanding. Quin was very patient with me as a new solo entrepreneur. Im grateful for the time and information given. It helped a lot.
"Rock", thank you so much for helping with my verification. Great Support system.
Great service.