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Melvin F was awesome! Super helpful. I really love using this app and also inviting my clients to use the app as well.
I appreciated the experience. Marnie. E was super friendly and helpful. Problem solved quickly. Keep it up.
Melvin is helpful in explaining what I need to do next
Amazing customer service! Marnie E helped me activate my account and answered all my questions, grateful for her attention.
Fast support, and Rock N is on point!
BE AWARE this company they charge me 199$/m. more than a ONE year while i was on a FREE PLAN. I escalated several times this problem but since now NEVER get answer and REFUND!
WATCH OUT, this is PURE SCAM will notify Shopify relevant team !
Thank you for bringing this to our attention. We take such matters very seriously and want to ensure that we address your concerns accurately.
Firstly, we apologize for any frustration you may have experienced. Based on your request, we have already processed the whole refund back to your original payment method.
Additionally, someone from our team has reached out to you to clarify any misunderstandings regarding the free trial and ensure all your concerns are addressed. We strive to provide the best service possible, and we regret that we fell short in your case.
If there are any further issues or if you have any additional questions, please do not hesitate to reach out to us directly. We are here to help and ensure that this matter is fully resolved.
Thank you for your understanding and patience. Please feel free to reach out if you have any questions
Quin got right to the source of my problem and fixed it without me even having to explain what was going on!
customer service is fantastic, John D was able to help me out so fast with any issues that needed resolving for my website to provide SMS messaging, thank you John!
I had an exceptional experience with this email marketing company. John D. went above and beyond to help me resolve an issue I was facing. His expertise and dedication were evident throughout our interaction. John patiently listened to my concerns, provided clear and concise solutions, and ensured everything was resolved promptly. Thanks to his support, my campaign is now running smoothly, and I couldn't be happier with the service. I highly recommend this company, especially for the outstanding assistance provided by John D.!
Very quick, efficient, and friendly communication and resolution. Thank you very much to Joann C.