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Great app, Perfect for Busy Q4. Seeing a lot more conversions through SMS. However, we are seeing the app not start up from our backend often enough.
I think the free version is bs. I've been trying to complete this compliance garbage for 2 hours and all I get is error messages. DO YOU WANT ME TO PAY FOR THIS TO WORK?? WHY NOT JUST SAY IT RATHER THAN MAKING IT IMPOSSIBLE TO USE THE "FREE VERSION" ON TOP OF IT THEY WON'T LET ME LEAVE THIS REVIEW UNLESS ITS 4 STARS OR ABOVE. WHAT A CON JOB THIS 0NE IS
Hello there! Stoyan here from the SMSBump team.
I believe that there is some misunderstanding here. None of the compliance requirements require you to be on a paid package, so I guess something was missed here. Feel free to reach our support team and they can guide you on how you can set up the app correctly. In addition, you can also check our knowledge base and blog posts.
As for the review system - it is entirely managed by Shopify and we can only reply to them.
Thank you!
The customer service is great. They are very helpful and knowledgeable. It will take some time to get used this app but I'm hoping it helps
Quick and easy. Thanks Regie
Good app for sending SMS flows, integration is kind of difficult but overall it's nice and good to use.
j'ai bien aimé l'application, car Marnie m'a bien assisté à la l'activation de mon compte et tout cela en un temps record.
I didn't used the app yet but the team is amazing. The helped me for all the steps with patience and kindness.
Thank you so much
Great customer service especially with Marnie. App was confusing at first to use however Marnie helped me understand it better.
Keano help me through it he/she was quick and easy
merci pour le très bon service client que j'ai recu de la part d'angelica. je nai pas encore utilisé l'appli mais le servie client est bon avec possibilité de parler en plusieurs langues.