Recensioner (8 348)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 93 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
27 november 2024

Marnie was such a great help. I was able to get the help I needed right away and also learned a little something new. Greatly appreciated!

WISPER COUTURE
USA
Ungefär 2 år användning av appen
18 december 2024

Just installed the app and wanted a little help with the flows setup. I was helped by Marnie who was very nice and helpful. So far so good.

TOYBOX
Cypern
6 månader användning av appen
14 januari 2025

The product review section has been great so far. I just contacted Marnie for help adding Yotpo to my website for emails and flow. She was very helpful!

Orphaned Wool
USA
Ungefär en månad användning av appen
23 januari 2025

I have been using this app for the past two years, the sms campaign part of things Is a complete scam. Recently I’ve noticed that the campaigns aren’t being sent to my customers and the app is overcharging for messages sent. I’ve reached out each time and a ticket is created with no resolution and broken promises. I will be moving to a different app.

SNNUDE
USA
Nästan 3 år användning av appen
Yotpo - Email & SMS svarade 25 februari 2025

We're sorry to hear about your experience, and we truly understand your frustration. After reviewing the campaign, we found everything was sent as expected, with some ...

26 februari 2025

I had an issue with not being able to respond to a customer message. I got a customer service person within minutes and the problem was fixed in seconds. Thank you!!!

The Leavened Box
USA
30 dagar användning av appen
3 februari 2025

I reached out to have my TFN verified. Jay helped me resolve this issued within 4-5 minutes. That's great customer service. Jay was very nice and helpful.

My Sister's Keeper Boutique LLC
USA
Nästan 3 år användning av appen
6 februari 2025

Great app and great support. We use it on all our sites for SMS.

Quin was incredibly helpful and quickly helped us resolve a small issue we had. Highly recommend.

ibigboi
USA
2 månader användning av appen
9 februari 2025

The app purposely reports fake ROI data to incentivise you to spend more on sent emails. When we contacted them showing fake ROI reports on orders that were included in results despite having nothing to do with sent email campaigns they only said that they could not provide information on how the data is calculated and closed the ticket.
We're reporting them for a gross violation of the Shopify ...

Babylove.ie
Irland
5 månader användning av appen
Yotpo - Email & SMS svarade 18 februari 2025

Thank you for meeting us earlier this week and sharing your thoughts. We greatly value your feedback about our attribution model and we will continue to develop and improve ...

21 november 2024

"I had a fantastic experience with Yotpo's support team, especially with John D. He was incredibly knowledgeable, patient, and quick to resolve my issue. John went above and beyond to ensure I fully understood the solution and even provided additional tips to optimize my setup. It's rare to find such dedicated and efficient customer service. Thanks to John D and the Yotpo team for making the ...

Pluukz
Nederländerna
Nästan 2 år användning av appen
25 januari 2025

Veri kindly customer service. I chat with Joann and he is very good boy. Thank you for support. Have a success with your business

Pazaruvay Izgodno
Bulgarien
Mer än ett år användning av appen