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The support team has finally solved our account login issues. Thank you and a a special shoutout to Bratan Dyakov for helping us!
It's not working! It's way too complicated. Support staff gets back to me when they can. The YouTube video instructions did not match the homepage set up for me so I had questions just trying to navigate. Plus, I realized that some of the things I was trying to do were only available if I up-graded. I am on the Free Plan so this is probably not going to work for me.
I just want to say that Joann C helped me alot with gettting my SMSBump to work. I had it scheduled for right away and it did not send out. After going back n Forth, She found the problem and my SMS campaign was sent out right away.
In regards to my first review. One of their support agents promised me to get my toll free number working for US marketing ASAP. It's now been 5 days and no updates on the case whatsoever which makes me pretty unsatisfied. Hope they'll help me out as promised.
Amazing app. Very good, reliable and helpful support. Shout out to Quin (support agent) who helped me set up everything seamlessly.
Great ROI, easy to use and very affective.
You also get free credits which do last a very very long time.
Takes a minute to get setup. Recommend using the chat service to get with an live agent to fully setup. my agent "PL" was awesome, she immediately understood what I need to be taken care of and had it done within 5 minutes. Awesome service. Now, let's see how well this works over the next few months! www.vibelifeapparel.com
goed en snel geholpen door de klantenservice. Leuk contact ook vanuit Iven E ondanks dat het via de een chat is.
Way to hard to learn for beginners! Tried to send a sms to customers who abandoned their check out but that was way too hard.
The training videos did not show me how to solve my problems eighter.
I am being blocked on my homepage..your popup is in my way to access my store.Fix this please..I enrolled in text message but its still there...my experience is not good...take that off my page please REMOVE IT
The app itself is difficult to use, not user friendly at all. I will be looking for a new app to use in the future. Customer service is always amazing, PL answered my questions immediately and knew exactly how to fix the problem I was having.