Recensioner (8 197)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 93 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
18 juli 2024

Thanks Melvin f
You were so understanding and supportive
I love the app and it is easy to use ❤️

MibiHairs
Storbritannien
Ungefär 23 timmar användning av appen
Redigerat 5 november 2024

Update: The product is not reliable.
we've faced so many bugs and issues so far.
We've been trying to run an SMS campaign for a month and support can't solve our issue.
Also, we're facing a massive discrepancy in our analytics, which is really important when working with a marketing platform.
an important caveat is, by default attribution setting can be very misleading! so make sure set it in the way that it makes sense to you.

Original review: So far, we are completely satisfied with this app.
It's very easy to set, performance is acceptable even compare to more expensive products, pricing is fair and their support team chat is wonderful.
Overall I think it's a great choice for Shopify businesses.

AMR Hair & Beauty
Australien
6 månader användning av appen
Yotpo - Email & SMS svarade 17 juni 2024

Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced.

As we discussed via email, the issue stemmed from a conflict with an existing account you had with us, which we promptly identified and resolved. A fix was successfully deployed on May 30th, and we are pleased to report that the problem has been addressed.

We are happy to hear that everything is now working smoothly for you. Our team is always here to ensure you have the best possible experience. If you have any further questions or need additional assistance, please don't hesitate to reach out.

Thank you for your patience and understanding as we worked through this. We're committed to providing excellent support and ensuring your satisfaction.

12 juni 2024

I received the fastest and the most accurate service from Marnie.

DoctorSwitz
Bulgarien
6 månader användning av appen
4 juni 2024

Everything is smooth and easy to set up. The support is also great and fast Melvin helped me a lot! I definitely recommend this app!

Skinovate
Ungern
15 dagar användning av appen
30 maj 2024

This app is wonderful especially for a free App! It greatly improves the standard functionality of the default Shopify mail once you get the hang of it its pretty easy.

Urban Pedaler
Australien
Ungefär 2 månader användning av appen
22 juni 2024

Great app good support ! Thank you Joann C. for you help!

trybella
Frankrike
Ungefär en månad användning av appen
24 juli 2024

Great Customer Service. Very quick to get a hold of. "PL" was very helpful

Pierced&Lovely
Storbritannien
Ungefär 5 timmar användning av appen
26 maj 2024

PL was super helpful in getting my site authenticated and was quite responsive. Would recommend.

Herpothecary
USA
Mer än 3 år användning av appen
28 maj 2024

This application is incredible, and the customer support is very satisfactory - a big thank you to PL above all!

Aura Divine
Frankrike
12 månader användning av appen
27 juni 2024

Melvin was super helpful getting setup!

Drop Dept
USA
7 dagar användning av appen