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John D was incredibly quick to respond and very helpful! Heard back within minutes and had my issue resolved quickly. Thanks!
only gave it a 4 star because I havent put it to use yet, however, thanks to Regie the setup and verificaton was super easy and quick!
Melvin was super helpful getting setup!
Good customer support! Thanks PL for supporting
This app was easy to set up and get started. I had assistance via live chat with John D.John D was kind and quick and made to process a breeze.
I was new to using SMS marketing on Shopify and I got very confused fast, and really quickly I got put into a chat with one of there agents named AJ, and they were so helpful and understanding, we went through many alternatives of my problem to find a solution and kept on trying and any question I had along the way, they were very helpful with and very easy to communicate with. Thank you AJ and Yotpo app.
PL was a huge help in getting my account verified. Quick and easy process and straight to the point.
First, time using this app! I received my first customer chat. I was excited and anxious. When sending a response message it fails to send and an error message to contact support appears.. Yall know my stomach was now in my butt... Because what!! Being connected to support was easy and Quin resolved this issue super fast. Thank you Quin for all of your support. Now, I'm off to send my first campaign. Wish me luck !!
Princess S was a great help with my set-up. I have never had anyone wait until I completed steps. She was very patient and helpful. This is by far the best customer service I have ever had the pleasure of dealing with. Thank you Princess S
my problem was solve very fast and easy Quin made it all very simple and fast loved the experiance