Recensioner (8 203)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 93 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
19 maj 2024

Quin Shiena G helped me out promptly and provided great service. I highly recommend.

Thee Yard Cultr
USA
Ungefär en månad användning av appen
16 april 2024

I love this App 100%. From a prompt response from the representative (Joann), my verification was done in less than 5 minutes to easy navigation and integration. I absolutely love the service, and the dashboards are also friendly to use.

I will definitely recommend Yotpo

BrandNovate
Kanada
5 månader användning av appen
19 april 2024

Reggie was amazing! Super helpful customer support, very quick and knowledgeable.

EvaVarro
USA
Mer än 3 år användning av appen
4 maj 2024

PL was very nice and fast with helping me get to the source of my problem

Evangelist
USA
5 månader användning av appen
12 mars 2024

Quite disappointing, to be honest. It feels cumbersome to create compared to Shopify's own email marketing feature. Everything has to be done manually while you'd expect it to be a bit more intuitive and pull content from the website. Who has time to keep designing these campaigns again and again? Trying to edit and setup a template is a bit of a pain and I had to try several times for it to work.

TPS
Storbritannien
Ungefär 2 år användning av appen
Yotpo - Email & SMS svarade 20 mars 2024

We're sorry to hear that you're experiencing issues with our SMS product. Our team has contacted you a few times, but we haven't heard back. We encourage you to reach out to our support team so that we can better understand the issue and find a solution.

7 februari 2024

I've faced 2 issues when started with Email marketing. 1st - I was not able to create Email Campaigns, but it was resolved after I contacted support, it took a day or two. And second one was about my account verification, and it was resolved pretty fast with Regie's help. Thanks for that. Overall the app looks good, it has good email customization, fast support team answers, and integration with other Yotpo apps. Recommended.

Whiskered Town
Estland
5 månader användning av appen
2 maj 2024

Works amazing and when I had an issue and reached out to support they helped more than I could have imagined. Thank you, PS (Princess) for helping!

El Compa Negro
USA
Ungefär 2 månader användning av appen
6 juni 2024

It was a easy process especially with the help of Quin Shiena G.

EZAMA
USA
3 dagar användning av appen
Redigerat 30 april 2024

Melvin is great, 5 star service and very helpful...

but today, AJ really helped with my frustration after waiting more than a month for my SMS to be verified, weeks of talking with other agents and received no real help other than allow more time... well AJ did not make me wait and fixed it himself

Safehaven
USA
25 dagar användning av appen
24 november 2023

This review is specifically based on the app's support. I had a few questions about validation due to an SMS issue and reached out to the online support. I was connected to PL. PL is fast, friendly, and extremely helpful. I appreciate the help with my issue.

BSE Apparel
USA
Nästan 3 år användning av appen