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Certain things about the customization seemed quite limited to me, so I deleted it. However, customer service is a solid 10, quick service, quality. Thank you Melvin for helping me with deleting my account.
Marnie was amazing at helping me set up. I look forward to seeing what this can do to level up our business. So far I've had a 5 star experience.
Marnie was amazing, patient and straight to the point! Would definitely recommend this app for anyone looking into adding SMS and Email marketing to their site! Thanks again Marnie
Love it for keeping in touch with our "vip" customers. it's easy to use and when i have a problem, chat support has been a great help. I just had an issue and Joann C was kind and able to quickly help me. I would recommend this to anyone. it's great.
Regie was EXTREMELY helpful when completing the verification process for my toll free number. I have used this app for my previous business, and it helped me gain returning customers with the campaigns. HIGHLY RECOMMEND!
Customer service is great. I needed help with the verification and Princess & AJ walked me through step by step to get it set up. Thanks again
Using SMSBump on Shopify has been a fantastic experience. The app is user-friendly and efficient for SMS marketing. A special shoutout to PL from customer service, whose patience and expert advice were incredibly helpful. Highly recommend SMSBump for any Shopify store!
Great customer service and help with SMS marketing. I highly recommend. PL helped me a lot!
This is a great app. I have been using it for years and the support is amazing. I had an issue with my account and it was seamless to talk with support personnel through chat. Quin was amazing to work with and helped me fix the issue. It took about 10 minutes! Great service!
Joann C was awesome! Helped me and even provided steps and screenshots!!