Recensioner (8 348)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 93 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
30 oktober 2024

Helpful, but could have been told steps needed to be done before the verification process could start. So i am currently waiting an additional 4-8 business before verification

Esqusitely Beautiful
USA
4 månader användning av appen
29 augusti 2024

princess help me today and i am glad talking to her sheis so kind and helpful.
she resolve every issue very kindly patiently she is a rockstar.

YOURSHOPINDIA
Indien
2 månader användning av appen
6 augusti 2024

unfortunately marketing promises more than what the product actually delivers. Onboard and IP warming process is very manual and segmenting are limited. There billing process is fair, the software is fast & responsive, and support (Melvin) was great. With the lack of limited shopify marketing integration and extremely aggressive push towards SMS doesn't look like this platform is the right choice ...

MLTD
USA
13 dagar användning av appen
11 juli 2024

don't know if it works but it would be goof if it was easier to use and n needs a little bit more work

SOMSHAERT.inc
USA
3 månader användning av appen
9 maj 2024

YotPo needs extended hours for support. Marnie was great and resolved the issue as soon as someone came on line.

Celeb Luxury
USA
5 månader användning av appen
23 maj 2024

Certain things about the customization seemed quite limited to me, so I deleted it. However, customer service is a solid 10, quick service, quality. Thank you Melvin for helping me with deleting my account.

TheSteelCutMx
Mexiko
6 dagar användning av appen
13 augusti 2024

lacks product description !!!!! but JOHN D helped me at support chat.
Another issue came later, I chat with ROCK, No1 support person. Thanks.

Hairmind.gr
Cypern
Ungefär 21 timmar användning av appen
Yotpo - Email & SMS svarade 22 augusti 2024

Hi!

Thank you so much for sharing your feedback! We’re glad that John D and Rock were able to assist you when you needed help! Your input is incredibly valuable to us, and ...

Redigerat 7 mars 2023

The app is good at what it does and seems to be growing. On the other hand some things are frustrating, it falsely reports revenue by changing whatever currency you sell in to dollars without currency conversion. Another issue is you can't pay as you go per sms if you want to do things like birthday messages via reconvert, it forces you into a monthly fee.
EDIT: It went downhill after getting ...

Hippie Pants
Storbritannien
Mer än 4 år användning av appen
Redigerat 29 oktober 2021

so far great customer service. but a little too expensive for what is offered. and if you want to be do more its overpriced.

Fost & Found Design Co.
USA
Mer än 3 år användning av appen
17 maj 2023

I've had this app for a year and while it has been okay, two of my campaigns failed to send. When I spoke with them about it, they said that the campaign was sent... End of story. I know the campaign failed and I wasn't about to argue about it.

Curvy Pineapple Boutique
USA
Ungefär 3 år användning av appen