Yotpo Email Marketing & SMS , 7 365 recensioner

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 93 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
22 januari 2024

Hi and greetings, I'm new to your service and would like to stress how delighted I was in receving assistance in setting up my policies matter for SMS onto my website. Marnie was clear on my steps, it's process and their speed was truly suprising well. Thanks again for having such a platform for assisting us all. Happy new year.

TPPG-APPARELS.LLC
USA
Ungefär en månad användning av appen
Redigerat 25 december 2023

In regards to my first review. One of their support agents promised me to get my toll free number working for US marketing ASAP. It's now been 5 days and no updates on the case whatsoever which makes me pretty unsatisfied. Hope they'll help me out as promised.

Amazing app. Very good, reliable and helpful support. Shout out to Quin (support agent) who helped me set up everything seamlessly.

Belware Barn
Danmark
5 dagar användning av appen
10 januari 2024

Marni the customer service agent was beyond helpful and amazing. Thank you so much but the app is a little but complicated however with the help it was good

CIELO DENIM
Egypten
Ungefär 2 timmar användning av appen
10 augusti 2023

I just want to say that Joann C helped me alot with gettting my SMSBump to work. I had it scheduled for right away and it did not send out. After going back n Forth, She found the problem and my SMS campaign was sent out right away.

I AM FITNESS APPAREL
Kanada
Ungefär ett år användning av appen
17 maj 2023

I've had this app for a year and while it has been okay, two of my campaigns failed to send. When I spoke with them about it, they said that the campaign was sent... End of story. I know the campaign failed and I wasn't about to argue about it.

Curvy Pineapple Boutique
USA
Mer än ett år användning av appen
7 september 2023

I am having issues with the app not displaying any analytics for the day as well as many other problems, but the customer service is great. Regie C and Elijah C were both super helpful and helped me resolve almost all of the issues. Will definitely be 5 stars if the other kinks can get worked out by the higher-ups.

ERRA BOOKS
USA
3 månader användning av appen
24 september 2023

I recently interacted with Don from SMSBumps customer care team and had an outstanding experience. Their quick response, knowledge, and problem-solving skills were impressive. They showed professionalism, empathy, and were readily available. They followed up to ensure my issue was resolved and asked for feedback. I highly recommend SMSBumps customer care service, and I'm extremely satisfied with their support. A 5/5 rating!

AllGoodsOutlet
Nigeria
30 dagar användning av appen
Redigerat 20 september 2023

This app is really confusing but Joann helped me and did a great job!

Western Flame Candle Co
USA
18 dagar användning av appen
26 september 2023

Takes a minute to get setup. Recommend using the chat service to get with an live agent to fully setup. my agent "PL" was awesome, she immediately understood what I need to be taken care of and had it done within 5 minutes. Awesome service. Now, let's see how well this works over the next few months! www.vibelifeapparel.com

VIBE LIFE APPAREL
USA
Ungefär en timme användning av appen
9 maj 2023

This app have big problem with change the email I can’t solve it because it back mi again and again to main page .

Nova Drop
Oman
Ungefär 10 timmar användning av appen