Yotpo Email Marketing & SMS

Brilliant app - could be a little more user friendly with editing emails etc but on the whole has been great!
Joann was very helpful in resolving a recent issue we had with verifications. Thanks Joann!

I reached out to have my TFN verified. Jay helped me resolve this issued within 4-5 minutes. That's great customer service. Jay was very nice and helpful.

I had an amazing experience with PL while verifying my account. Their team was incredibly helpful, responsive, and made the entire process smooth and stress-free. They provided clear guidance and ensured everything was handled efficiently. I truly appreciate their professionalism and support—highly recommend their service!

Jay was very helpful and quick to resolve my issue.

L'équipe est très réactive ! Dès que vous avez une question, ils vous répondent sous 5 minutes et cherchent toujours à trouver une solution. Une mention spéciale à John B qui m'a prise en charge à plusieurs reprises.

Il y a tout de même quelques beugs parfois sur la plateforme mais ils travaillent activement dessus.

I have tried to gain verification a handful of times when Yotpo was newer and always had no luck with support. Now I was able to get in touch with an agent after only a minute or two. Great help and assistance, the process was a breeze!

Customer service is fantastic. Helpful and attentive. App itself could use an update for mobile devices.

Hi John was very good and helped me with my account and abandoned flow issues.

So far so good, had some issues getting the sms verifcation to go through but Melvin was able to sort this out during customer service chat immediately. Overall I think this is a pretty straight forward add on once you get the hang of it.

My account was not verified for a few months without me knowing. But Melvin has been of great help to fix this issue in less than 10mn.