Yotpo Email Marketing & SMS

melvin helped me out, he's the sweetest and most efficient

Great chat support. I've found PL's chat support to be incredibly efficient and reliable. Their agents are always prompt and helpful, making it easy to get the assistance I need whenever I have questions or issues.

Great chat support. PL helped get our shop setup to starting sending our first campaign.

@aj helped me a lot and was kind thank you

Quin helped me get ALL my questions answered! The customer service was prompt and was made SO simple! I give an A+

Marnie was a huge help! Verified account quickly and efficiently.

I was asking for account validation and it was super fast. Then i was speaking with Reige who was very kindly, fast and in 5 min he already validated my account.

Very fast and informative answer
i was on chat with Melvin and he was very very kind

+rep

TL;DR: Their Premium is highly not recommended. Over-promised and under deliver.

This YOTPO is a complete disappointment and not recommended. The admin interface is a nightmare to navigate. Too many confusing reps and a dumpster fire of code in the web reviews widget make matters worse. The promised platform synergies are nonexistent. SMS Bump is a usability disaster, and even meetings with their team are a waste of time. Other platforms have proven to be far more beneficial, while YOTPO has only added frustration, complexity, and countless hours of troubleshooting. Avoid YOTPO at all costs.

This app is absolutely stunning. Also their support is awesome. Marnie helped me to resolve issue in no time. Thank you team.