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I needed some help with editing specific formats on the mobile version of email campaigns and Melvin was able to help me with my inquiry right away.
John D was super helpful in resolving my issue with the DMARC. I was able to send him screenshots and he told me exactly what needed to be changed instead of me having to contact my provider directly. Thankyou.
John D was super helpful and super patient with me! I am not tech savvy, and he gave clear instructions and made it easy for me to understand and didn't leave my side.
Thanks to PL. She worked quickly to get my TFN verified. Very professional.
I had a lot of issue figuring out how to be able to have a embedded form to my landing page. John D took his time and went in and explain to me how it work and how to put it after he did it already for me. Really help me a lot and now i have a lot of people on my SMS. Thank John D
I had an issue that I needed help with, and Melvin from Yotpo Email Marketing & SMS provided exceptional support. He quickly identified the problem and patiently walked me through the steps to resolve it. His professionalism, knowledge, and willingness to assist made the entire experience smooth and stress-free. Thanks to Melvin, my issue was solved quickly, and I couldn’t be more pleased with the level of service I received. Highly recommend Yotpo Email Marketing & SMS, especially with great support like Melvin’s!
John D - amazing and responsive support. Helped me isolate an sms subscription issue back to shopify. Made the process seamless and easy. Best support ever!
There was a bit of miscommunication at first but got what I needed done with support on the second try. Their platform is easy and straight forward. I heard so many great things when they were called SMSbump, and never tried. I'm so glad I decided to try them now that I have my store up and running.
Jay was awesome. thanks for putting me through the process
Jay understood the assignment !!! he showed patience and phenomenal customer service--Thank You Jay--Keep up the great work !!!