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When I found out about this app, I got really excited because I wanted an app that is able to send out text marketing directly to my existing customers. Had some trouble after adding this app and funded it. Current contacts could not be added but because I managed to get the consent of every customers before this app was added, I managed to contact SMSBump support to get this sorted out. I am impressed with their support service being able to provide help as fast as possible. Within a day, everything was solved. Now, the store is using this service as much as possible. Thank you so much SMSBump for the fast response and support. Loving it!
I spent many hours trying to fix an issue and ended up contacting their support team. it was smooth and fast
Many thanks for your help. A great application that makes you catch up with many lost customers and earn a lot of money
The customer support is very dedicated. I contacted them to ask about best practices using SMSbump and Klaviyo. Princess S (PL) was very honest in advising me on how I should set up, not trying to force me to follow what is beneficial for SMSBump, but guiding me to what is best for me, and also what I want. Shout out to Princess S and the team!
Great app! A must have for any e-commerce business! The team were so helpful solving any problems and this has proved to be a game changer for us.
Amazing customer service. I definitely recommend using this app. Simple fast and efficient. Thankyou.
Have been using SMSBump for well over a year in various stores. Great app, great support, offering robust answers and pieces of advice. Guys, do try it out!
P.S. Joann was of tremendous help, always keen to provide valuable support and solutions to our needs.
Marnie helped me resolve my issue today. It was quick and easy and the directions she provided were easy to follow.
The app works just the way I wanted: I can automatically send texts messages to my customers. What I like the most is the text I can send to someone who left an item in his cart.
Thank you for the review! Enjoy using SMSBump and if you have any questions, feel free to reach out to us ✌️
The customer service representative named "Quin" was able to assist me in sending out my text message advertising the Black Friday sale.