Yotpo Email Marketing & SMS

all good ... Specially, Melvin tried everything possible to fix my issue because SMS campaign failed and I needed it fast reaction on Yotpo side thank you

A bit skeptical because we haven't used this app in a while yet prices keep fluctuating. There was a s lightly issue before where they overcharged us for something. We have moved to another strong competitor

App is very cool and the staff is extremely helpful! Specifically, Regie helped walk me through the process of ensuring the features were successful on my page.

I am new to Yotpo, and PL was a lot of help with assisting me through the verification process. I am hoping the app is as easy to use as the process was. Looking forward to increasing my conversion rates.

I would recommend this app because it does the pre-game work for you and it's a wonderful tool for any business to get ahead. I worked with a rep, John D, and he was able to help me by answering my questions and providing with information needed to assist in resolving my technical issues. Now I am email to send my customize emails to my customers without hassle. Thank you John D!!

Lakisha

Generally a good all round service with excellent and prompt customer support. My only criticism would be the account validation process of which I didn't receive clear instruction on how to complete other than chatting to a member of customer service. I was also unaware that my account needed validating. It was only when my customers stopped receiving subscription emails that I found out.
Other than this, generally an easy to use service.

Rock N

App is pretty buggy/frustrating to use at times but has great features. Contacted support and Marnie was very helpful and proactive in solving my issues!

I had to validate my account, and I was fortunate to have the assistance of Regie C, who was very helpful and efficient. In just a few minutes, my account was verified. I would like to express my gratitude to Regie C for their assistance.

Staff are super helpful, especially Melvin and Joann. The platform is good, but the dashboard is super complicated and not user friendly, plus the form builders don't work well in Chrome on the desktop due to a bug, so it's impossible to access any options further down the screen. Switching over to Edge solved the issue.