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this was very simple and easy to use and the customer support was amazing, i had help from "PL". thank you so much and i do recommend this app
Rock N was very helpful
Had some networking issues and received quick help from PL.
Thanks Marnie. Easy to use as well as fast replies and services
I've not used this app long, because my shop is brand new. But everything has been really easy to setup so far. I was able to set up SMS, I'm just waiting for the TFN validation (toll free number), which is supposed to take about 7 days. That's the number that SMS messages are delivered by.
In the meantime I was able to import my email marketing list from MailChimp with ease, and have my first email scheduled. When I had a question about something that I couldn't find in documentation, live chat rep Quin was really helpful. It was really a live person on the other end, not AI or someone just using copy/paste replies. SO refreshing!
I was drawn to Yotpo because there's not a monthly service fee, I like that I can send 10k emails free every month, and after that I pay for only what services I use. I think this will be a great fit for my small business.
Quin was very helpful. Every step was explained and the process was very smooth!!
I just love everything about this app, the support is the best. Rock N fixed all my problems. I highly recommend it. the best out there.
Customer service is perfect
Support was awesome Jay helped me to validate my account with patience and efficiency!
Yotpo's customer support is very fast and friendly. I appreciated the help provided by John D. He helped me complete the configuration of the application.