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The app is very easy to use and the customer service is very helpful and they reply very fast. 100% Recommenced!
This app is great but very confusing. I decided to chat with customer service and Lord helped me out. He was extremely helpful, quick, and kind! I really appreciate working with him and hope to get him if I run into problems in the future!
São muito legais e atendem as pessoas na hora!
Recebi um ótimo atendimento do Gen. Agora sempre que precisar de alguma coisa, não vou hesitar em contactá-los.
Thanks for your feedback, we really appreciate it.
All perfect, customer service TOP!!! Beautiful app!!! Install this app on your website and will be satisfied!!!
Thank you for sharing your thoughts with us!
Joann and Elijah are very helpful to guide me through the process and patiently answered all of my question. Highly recommend to you the app, especially when you want to scale.
I would have given more stars but it seems that customer service doesn’t reply back. I surly understand the epidemic that’s going on but it wasn’t a problem with communication until after I was told about me receiving my refund from a miscalculated charge. I’ll say it’s been more than a week since our last communication where I was told about a refund only to not hear from them again. With the attempt to email them twice since then. I would have love to just kept this situation through email but this seems the only way to actually get someone to respond.
Hello and thank you for reaching out.
It seems that you had a bad experience with our app, for which we apologize. It seems that there was an issue with the payments.
From what we understood, there was a delay on Shopify's side in regards to your case. Unfortunately, there is not much we can do about this, because all payment requests are managed by Shopify - we can send payments to you, but it is up to Shopify and their payment schedules on when those payments will be received by you.
Stay safe!
I love this app, im selling a lot more because my clients fells more secure whit this type of messages
best app fort abandonned cart, I use it on several stores, each time the ROI is big!
Thank you PL for a very fast resolution of my activation issue.
Thank you PL for a very fast resolution of my activation issue.
PL was very helpful, did an excellent job with all of my questions and concerns, I am up and running with a verified number and it was super easy to get it working with her help. Thanks!