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Excellent! The team is reactive and helpful! They always offer great advices and they are very clear about what we need to do to make the most of the app. I recommend it.
Just set up my automation for the first time with Keano. Excellent service, I was validated within minutes.
Great support Joann C was quick to help!
Great customer service so far. App tested well. I have heard good things but we will see how it works.
Happy to see everything works great! If you have any additional questions, feel free to reach us again :)
Marnie Been Really Supportive Thorough Out The App
Easy To Follow
Step By Step What To Do
You Want Get Stuck
Ask Questions If You'r Not Sure
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the support here was terrific. i had no idea what i was doing wrong and Don B quickly pointed me in the right direction. he made it so easy just had to copy and paste. would highly recommend these folks.
Not a fan of having to pay to read what a customer replied. I understand sending a message back to the customer has a cost to their company so we should pay per every SMS we send, but just reading what a customer said does not have any server cost for them, they already have the message there, in their database, they just don't want me to read it unless I pay for a monthly plan.
Anytime I am unsure of what to do I receive a quick, thorough and timely response from your customer service team. Thank you!
thank you my virtual assitant was fast with the response and it was a smooth conversation and problem solved!
Happy to help! Enjoy using SMSBump 😊
Quin was very helpful in making sure that everything was set up correctly in the easiest way.