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I'm new to this app, but I am loving it so far. The setup in the beginning is a bit tedious, but the support chat within the app is invaluable. They were really able to help me with any questions and issues I had.
Love the app. Super easy to use and customer service is impeccable. Would highly recommend it!! Amazing
Jeffrey was Extremly patient and guided me step by step, also worked some magic to fix some issues i was having. Excellent service, really impressed !
Merci à PL pour l'aide elle a été claire et précise et a résolu mon problème en moins de deux, lapplication est tout aussi géniale
Just got recommended this app heard it was the go to for the best messaging service on the web! Its a must get!
**UPDATE AFTER 3 years with service**
Decided to switch to a much better platform, Klaviyo. It’s much better and less expensive. SMSBump merged with Yotpo and is trying desperately to integrate email marketing.
It’s not good. Support team is a joke. Never really been useful. Generic responses. Don’t believe the “bonus funds” you get when replenishing your account. When you uninstall you won’t get any of them back. They expect you to completely deplete your account to $0.00 before uninstalling.
Even if you’ve depleted and replenished your account dozens of times, the “bonus funds” stay in your account and never get depleted first. Overall, this app is costly, doesn’t have advanced email features, and comes with a subpar customer support. Clearly signs of a company who has grown to a point where profits matter over customer experience.
Don was a lot of help in the chat support and understand what I wanted to do and got it done fast.
5 STARS!!! - Don was a huge help in setting up my website with SMS integration! Very clear and concise instructions. Thank you!!
It seems a great app to launch campaign, many features and options are available !
Awesome Services, Sending Sms really fast and I love their dedicated numbers. You can choose a number for every country you want.