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Good support/ PL was friendly and fast to answer
Awesome customer service by Simeon! I just downloaded the app so I haven't had much time to test it out but so far, it seems easy to use and pretty straight forward. I am mainly using this to get abandoned carts sales back. I will give a more thorough update later!
Thank you for the kind review! Happy to see you are already using the abandoned cart automations. You can also check our flows :)
I need to transfer my credit from my previous long time account ago, and I didn't remember much information. Rosen at SMSBump Team, helps me find out the account and transfer the credit for my current SMSBump account. Thank you very much!
speed and seriousness
Thank you very much for your precious help and your professionalism
The handling went very well
Don was helpful.
I was having a hard time and had to speak with two different people to finally fix my problem but Keano M was a great help and did the job quickly.
Customer service is great! I had several questions while setting it up and they helped me every step of the way! Thank you!
Simply great experience with professional layouts & detailed plans. Thank Team for working in-depth keeping in view the user preferences.
I'm a shopify novice, new to SMS marketing, and Joann C has provided excellent customer service thus far! Looking forward to seeing how this app can help our business provide important updates to our customers. Thank you, Joann!
I haven't had the chance to do much with the app so far, but I love what I'm seeing and experiencing right out of the gate! Quin was super helpful on getting me set up and has made me feel much more confident in my decision to use this app. I'm really looking forward to what I can do to build our business using it! Thanks for everything!