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Great app, super easy to use! Easy to learn and is a HUGE help for retargeting and remarketing to consumers. A MUST HAVE TOOL.
I've just started using smsbump and it's a bit new for me but their chat support is just amazing and they are very efficient. thank you
Fantastic customer service. Great app features. Whatever I need is resolved quickly and professionally. There is nothing more important in my business and the businesses I work with.
PL was very nice and helped me solve the issues I was having. I wouldn't have been able to solve the problem without their help !
Definitely loving this app so far!
This is the first SMS app I'm trying within my Shopify perks but I am so beyond pleased with it. It appears there's so much you can do here for free that other companies have been trying to sell me on! Wish I learned of this long ago. But at least I found it now and can still save. There appears to be so many awesome things you can do that will make eCommerce growth a breeze! The layouts are very straight forward, simple and easy to understand and navigate. I really appreciate this because sometimes things get over-complicated and too stressful trying to utilize online platforms. Not here! Best of all, when I did need help with something, I was able to chat live instantly with Marnie. She was so helpful in so many ways. Quick service and went the extra mile, above and beyond, to edit changes I needed from her end, when I was at a loss to figure it out from my end. Highly recommend this in so many ways! Don't pay outside companies for what's available and built in right here on your Shopify account!
Good service and was helpful during the whole process. Only thing I would change is if they could respond a bit faster at times.
I cannot upload my list of opt-ins. I've done the work to have customers opt-in and they will not accept that. This is absolutely outrageous and a waste of my time.
Just installed the app and my account needs to be validated. The customer service is great. They gave me thorough details on what needs to be fixed, also quick response. Great customer service.
Thank you for the kind words towards our customer service. We really appreciate it :) If any questions arise, please do not hesitate to contact our support ninjas again!
To flee, I have never seen such an expensive application, they are vicious, they make you believe that if you put a certain amount of money you will have access to a lot of things and then once put you have to put money back, I asked for a refund, it's been a week I've been debited double while I ask for a refund, there are better applications, flee. À fuir, je n’ai jamais vu une application aussi chere, ils sont vicieux, ils vous font croire que si vous mettez une certaine somme d'argent vous aurez accès à plein de choses puis une fois mises il faut encore remettre de l'argent, j'ai demandé un remboursement, ça va faire 1 semaine j'ai été débité le double alors que je demande un remboursement, il y a des meilleures applications, fuyez.