Yotpo: Email Marketing & SMS

really like how easy this app is to use and navigate! super helpful for communicating with my text subscribers and getting to my customers in a faster way.

This review is specifically based on the app's support. I installed the app and went through it in great detail. For the most part it is user-friendly. I had a few questions and reached out to the online support. I was connected to PL. PL is fast, friendly, and extremely knowledgeable. I had several questions and she was able to answer them like rapid fire. She was also able to troubleshoot and expedite any technical assistance I needed. Before reaching out to support, I was ready to find another app, as I wasn't sure if this one would meet my needs. It has so far and I am happy. Thank you.
Update: Received excellent service from Keano today. The support staff is quick and knowledgeable. It gives me the confidence needed to move forward in my tasks.
UPDATE: Joann was patient and knowledgeable. I felt confident in the information that I received.

Good templates and easy access to support. John D. Was super helpful and quickly helped me figure out what I needed.

Fhoel is a rockstar! Thanks so much for the help!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Jeffery T helped me today with making sure my site is up to date on my policie. I appreciate the quick responses and will continue using SMSBump!

Ronnel V is an excellent guidance for SMSBump he is very professional, kind and patient. He helped me tremendously

Needed to get my account verifed and Regie was very helpful. He answered all of my questions and got my account verified timely.

Joann was amazing! Super helpful on BFCM!

They are so awesome they assisted me to get everything connected correctly so it can work on my online store.

I got fast and helpful customer service today via chat, highly recommend it. Good app to remind your customers and win them back.