Yotpo Email Marketing & SMS

I've seen more bugs and lags in this app than in any other. Nothing works as intended. The support is useless, with their first response to a question about why SMS aren't being sent usually being that the customer probably didn't leave their phone number. I never got a response to any of the tickets I created. All SMS templates are written to be as long as possible, so we have to pay for two SMS instead of one. I would never recommend this to anyone.

Fast and great customer service from Gen! She was very patient and very knowledgeable with what I needed.

Great customer service! They are quick to respond and listen to your feedback.

Had great assistance from customer service trying to set up a pop-up and linking it to the flow I had already created.

Joann C was very responsive and answered my questions! She was able to answer my question and resolve the issue.

Very good customer service, assisted me in everything I needed. very good abandoned cart features..

Great support team @jeffrey is very patient and kind to answer and help with all the queries

The help I just received from SMSBump from Simeon was super helpful and the customer service at Shopify is beyond the best I have ever had!!

David

Joann C. was beyond patient, with my non tech savvy self!! Thank you so much for your assistance!

Princess S., was prompt and courteous. I appreciated her taking the time to assist! Good Job!