评论 (8,260)

整体评分
4.9
每个评分等级的数量
  • 93% 的评分是 5 星
  • 4% 的评分是 4 星
  • 1% 的评分是 3 星
  • 0% 的评分是 2 星
  • 2% 的评分是 1 星
2024年11月12日

Customer support provided by Joann was so useful to solve my doubts about my SMS campaigns.
The app have years in the market and are one of the best solution in Shopify to manage and automate the marketing with sms and email.

Creative Item
美国
大约1年 人在使用应用
2024年10月30日

Marnie and all support staff is super helpful, the live chat option is very convenient when needing some assistance. Yotpo marketing app is very user friendly and informative, and the pricing is great for small businesses. Definitely recommend this app for all start up stores!

WEBEXP, LLC
美国
1年多 人在使用应用
2024年10月27日

I really enjoy using the app, but their support is even better. Once connected to PL (Princess) , I was able to get my issue resolved quickly and she was super polite! I am so appreciative of her help.

Lav Lux
美国
大约3年 人在使用应用
2024年11月21日

"I had a fantastic experience with Yotpo's support team, especially with John D. He was incredibly knowledgeable, patient, and quick to resolve my issue. John went above and beyond to ensure I fully understood the solution and even provided additional tips to optimize my setup. It's rare to find such dedicated and efficient customer service. Thanks to John D and the Yotpo team for making the process smooth and stress-free!"

Pluukz
荷兰
接近2年 人在使用应用
2024年11月19日

I worked with Melvin to set up an sms campaign that required some trouble-shooting. I was able to get everything launched and Melvin provided excellent, helpful, and thorough customer service. Great work Melvin!

Homeboy Threads
美国
1年多 人在使用应用
2024年11月19日

PL was so helpful and kind while walking me through the verification process. Knowledgable and kind! Thanks for the help! Love the app and how it helps with my business!

Gracefully Rustic Shop
美国
接近2年 人在使用应用
2024年10月11日

Jay was amazing helping me resolve my issue that i had tried doing on my own all morning! He was great help

MALA Boutique LLC.
美国
接近4年 人在使用应用
2024年8月22日

I have going back-and-forth between a few other SMS + email apps. Since Yotpo has been so easy to set up and also focuses on the customer interactions and reviews, as a small business I believe this is the best solution. Quin has been helping me through the process to get verified for SMS and it was easy clear and fast.

SANTO CABO
美国
4年多 人在使用应用
2024年11月10日

John D helped me figure out the issue with my email deliverability right away and he was the only one out of many people I spoke to that helped fix the issue thanks!

Sayitwithatea
美国
4个月 人在使用应用
2024年9月18日

I have been so frustrated with the new regulations concerning email domains etc.... today I received the absolute BEST assistance from agent Marnie. She was so patient and helpful! I'm not joking when I say she helped me tremendously get my email set up and working. I am so appreciative that she was willing to go the extra mile with me.

Fort Worth Streets Boutique
美国
1年多 人在使用应用