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My app wasn’t working for the first 6 months, it wasn’t sending out the confirmation emails even after I setup my account and got my number approved.
Fast forward after those 6 months, I launch my campaign and none of my automations were working, the discount code wasn’t applying and they could never get it fixed, not even a two step flow.
My email is filled with code not working errors and I had to go to Shopify’s free email system instead that actually apply a code at checkout.
Use activecampaign or something, this place not good.
Thank you for your feedback. We're sorry to hear about the issues you experienced with our app. Our support team has reached out to schedule a meeting to address your concerns, but we haven't heard back yet. We are eager to help resolve any misconfigurations in your account settings, including the email confirmation and automation errors you mentioned. We assure you that discount codes work seamlessly with our Flows.
Please get in touch with us so we can work together to resolve the problem and provide the assistance you need.
Your satisfaction is our top priority. We are committed to improving our product and ensuring a smooth experience for all our users.
Marnie E did good job and supportive easy guidance thank you
"PL" has been very helpful and compliant she has done her job very orderly and fashionably to get me situated as quickly as possible A1 service
Melvin helped me so well, he is definitely the best chat person I have ever talked to.
Setting up Yotpo has been a breeze thanks to my helpful support rep, PL. I'm looking forward to getting a lot of use out of the app. There are tons of templates and workflows already built out for you at each stage of the customer journey, so it is going to save a lot of time and brain power. I still have to gain customers to see it in action, but so far, so good!
Quin was very helpful. Every step was explained and the process was very smooth!!
I am impressed with the support that I received this evening! John D was quick to help me with an issue and he was able to help me resolve it super quickly!
Thanks for your help John D and Rock.
Customer Service Rep Melvin was very helpful as I am new to using Yotpo App. Melvin was responsive via email.
Melvin was very attentive and efficient in solving my problems, in a few minutes I had my account 100% ready to start making money.