评论 (7,654)

整体评分
4.9
每个评分等级的数量
  • 93% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 0% 的评分是 2 星
  • 2% 的评分是 1 星
2024年6月17日

Marnie was great. Customer service was excellent. Very patient and helpful… I hope everything works out. i’m happy that 10,000 emails are free per month.

Also, Quin was very helpful and efficient and helped me lots. Wonderful spirit.

Pussi Potions
美国
接近2年 人在使用应用
2024年6月18日

John D. was extremely helpful and made my user experience much better!!

Control The Vibe
美国
接近3年 人在使用应用
2024年4月18日

Melvin F was very helpful. I was having issues with sending out a message to my subscriber, but he helped me and got it done. Thanks alot :)

Lucent Aura
美国
10个月 人在使用应用
2024年6月18日

Fantastic SMS tool with exceptional support! Melvin F went above and beyond to resolve all our issues, providing clear, step-by-step assistance that made everything so much easier.

Wine and Whiskey Decanter
加拿大
接近2年 人在使用应用
2024年4月6日

I was new to using SMS marketing on Shopify and I got very confused fast, and really quickly I got put into a chat with one of there agents named AJ, and they were so helpful and understanding, we went through many alternatives of my problem to find a solution and kept on trying and any question I had along the way, they were very helpful with and very easy to communicate with. Thank you AJ and Yotpo app.

Athlete Wear
澳大利亚
8个月 人在使用应用
编辑时间:2024年6月19日

I appreciate the awesome customer support from Joann and their entire team. The chat support online chat is very timely and helpful. Using the platform takes some practice but with the great support it makes it easy and that's why I rate it 5 stars. John D was also super helpful getting my account verified!

Elite Level Status
美国
大约2个月 人在使用应用
2024年6月12日

Customer service is great - Marnie solved my problem with one chat session. Very responsive and no wait time.

Karens Boutique Kells
爱尔兰
接近3年 人在使用应用
2024年4月22日

I have enjoyed using the app; timing, templates, automations have all worked great for me in the past. I recently had an issue where my TFN required a verification and it prevented me from sending communications...that was an inconvenience as there are only certain times when support is available so I had to wait for assistance but John was very friendly and helped move the process along and answered all of my questions. Thanks, John!

Touch of OShea Natural Skincare
美国
大约1年 人在使用应用
2024年4月22日

all good ... Specially, Melvin tried everything possible to fix my issue because SMS campaign failed and I needed it fast reaction on Yotpo side thank you

Sanda.us
美国
4年多 人在使用应用
2024年4月29日

John D. was extremely helpful in helping me get the sms verification. He was very thorough in his explanations which made for a very easy fix and had me on my way quickly.

Pauline's Fashions
美国
1年多 人在使用应用