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Quick easy setup and amazing help from Quin when getting verified, amazing easy instructions to follow!!
Awesome support from PL to get going!!
Was met with a very swift and kind support team. Joann C, made the experience very welcoming, excited to work with the app!
Very prompt customer service that can solve all issues.
John D was extremely quick and helpful. He provided a workaround solution and submitted a ticket for a long-term fix as well.
So far, SMS Bump is super rad! Customer service is great! They were incredibly responsive and helpful with any questions I had, especially John D. The platform itself is intuitive and user-friendly, making it a breeze to set up and manage SMS campaigns. I've been impressed with the results so far; the open rates are fantastic, and it's clear that our customers appreciate the personalized touch of SMS messages. Overall, I couldn't be happier with SMS Bump - it's definitely become an integral part of our marketing strategy.
Working on getting my account up and verified. Contacted SMS Bump support walked through the automated process and then had John D validate my account. So far so good.
John D," in your review – this helps me a great deal.
Had some networking issues and received quick help from PL.
I've not used this app long, because my shop is brand new. But everything has been really easy to setup so far. I was able to set up SMS, I'm just waiting for the TFN validation (toll free number), which is supposed to take about 7 days. That's the number that SMS messages are delivered by.
In the meantime I was able to import my email marketing list from MailChimp with ease, and have my first email scheduled. When I had a question about something that I couldn't find in documentation, live chat rep Quin was really helpful. It was really a live person on the other end, not AI or someone just using copy/paste replies. SO refreshing!
I was drawn to Yotpo because there's not a monthly service fee, I like that I can send 10k emails free every month, and after that I pay for only what services I use. I think this will be a great fit for my small business.