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Had some networking issues and received quick help from PL.
John D provided great help. Thanks
I've not used this app long, because my shop is brand new. But everything has been really easy to setup so far. I was able to set up SMS, I'm just waiting for the TFN validation (toll free number), which is supposed to take about 7 days. That's the number that SMS messages are delivered by.
In the meantime I was able to import my email marketing list from MailChimp with ease, and have my first email scheduled. When I had a question about something that I couldn't find in documentation, live chat rep Quin was really helpful. It was really a live person on the other end, not AI or someone just using copy/paste replies. SO refreshing!
I was drawn to Yotpo because there's not a monthly service fee, I like that I can send 10k emails free every month, and after that I pay for only what services I use. I think this will be a great fit for my small business.
Setup was easy and support was very helpful
I needed help and used the chat function. PL was SUPER helpful, quick, and patient. GREAT service!
Quin was very helpful. Every step was explained and the process was very smooth!!
Have to say I'm very pleased with the assistance I received from Princess... thank you!!!
I just love everything about this app, the support is the best. Rock N fixed all my problems. I highly recommend it. the best out there.
Customer service is perfect
John D was very helpful and answered my question! Super quick