评论 (8,231)

整体评分
4.9
每个评分等级的数量
  • 93% 的评分是 5 星
  • 4% 的评分是 4 星
  • 1% 的评分是 3 星
  • 0% 的评分是 2 星
  • 2% 的评分是 1 星
2023年9月11日

Don was awesome! Super patient and answered all my questions! Love the customer service. Solution oriented team!

RollinRhythmSkate
美国
大约1个月 人在使用应用
2022年2月10日

Amazing support team and great app! Got everything you need for successful sms marketing and automations!

exousiafitness
美国
大约1个月 人在使用应用
2024年1月23日

This app very usefull and easy to setup. The most thing i like customer support very responship answer everything i ask to them, especially Kiano he give me video tutorial to make easy understand when i want to test sms flow template.

Veloxa
美国
大约1个月 人在使用应用
2022年12月9日

Lord was very helpful in the chat box when i needed help he was very quick and effective! Love this app it has worked wonders for sales in my business.

Jewels by B
美国
大约1个月 人在使用应用
Yotpo - Email & SMS已回复 2023年1月20日

We appreciate your feedback, thank you!

2024年2月13日

Quick and easy assistance. Thanks to Princess!

Homebound Essentials
英国
27天 人在使用应用
2020年8月19日

SMSBump is an amazing tool and the support is both very friendly and helpful! Thanks so much for getting me up and running!

Happy Mommy Shopping
美国
大约1个月 人在使用应用
Yotpo - Email & SMS已回复 2020年8月20日

Thank you for the review. Our support ninjas are always giving their best, so thank you for noticing 😊

2022年11月24日

They have a really good customer service . My agent was Joanne C and she was really quick with fulfilling my request.

RAJ'S GADGETS
尼日利亚
大约1个月 人在使用应用
2023年11月27日

Quin was efficient and easy to deal with. This is a great free app. Fantastic for SMS.

Trendy Valuables
澳大利亚
大约1个月 人在使用应用
2023年1月19日

Amazing app, inuitive, easy to use and support very very kind, excelent work, very fast for respond, attentive, unbeatable...

WISH IT RECEIVE IT
西班牙
大约1个月 人在使用应用
Yotpo - Email & SMS已回复 2023年1月20日

We appreciate your feedback, thank you!

编辑时间:2023年1月6日

It's only been about 2 weeks and I am still learning all of the Yotpo settings and options. I had issues with the first support agent as I got a complete brush off with no follow-up, but I kept going. As well as their website's pricing page advertising "bundles" but apparently that does not mean discounted bundles, which is a bit misleading, especially since they require you to contact them regarding bundles, which I filled the contact form twice and never heard a response until I reached out.

5 stars because there was one setting I couldn't figure out if it was possible, so I reached out again and Lord literally saved the day by showing me a single button that completely activated what I needed!

Update: PL also was a great help with a later concern I had! Good customer service so far!

Florida Candle Co
美国
大约1个月 人在使用应用
Yotpo - Email & SMS已回复 2023年1月20日

Thank you for writing a review — we value your feedback.