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Very rude staff. I created an affiliated account and transferred funds from my current to the new one and they refused to activate my campaigns quoting i'm not verifed. Also whenever I switch my campaigns to active, I come back a few minutes after to find them inactive potential losing me money
Update: This was fixed later but it did take a while. I most certainly lost out on some potential conversion so 4 stars.
todo bien en la atención sería buenísimo que funcionnaran en español para que fuese más expedito ....
I recently had the pleasure of interacting with Quin from the customer support team. She answered all of my questions in a clear and concise way. I was very impressed with Quin's customer service skills and she was also very responsive. She responded to my enquiry within minutes!
the customer service was just quick, friendly and efficient.
I am nieuw to this plateform but i feel just at ease people are very helpful.
Aleksandar V was very patient and helpful. just get started, I hope SMSBUMP can help me a lot. thank you
I've had this app for a year and while it has been okay, two of my campaigns failed to send. When I spoke with them about it, they said that the campaign was sent... End of story. I know the campaign failed and I wasn't about to argue about it.
Marnie so professional representative, he helped me so fast to resolve my question! I'm very thankful!
great for helping with sells and reoccurring business. Would recommend as a must have for any store.
Thank you! Happy to see SMSBump is working great for you 😊
Great customer service by Don. Quick, easy and well guided support. Thank you
Dale was super helpful on multiple different topics! Thank you Dale!!