评论 (8,084)

整体评分
4.9
每个评分等级的数量
  • 93% 的评分是 5 星
  • 4% 的评分是 4 星
  • 1% 的评分是 3 星
  • 0% 的评分是 2 星
  • 2% 的评分是 1 星
2021年8月13日

This app is really ridiculous, they charge 3 times for one Abandoned cart reminder, I will not use it again. be careful for new buyers, please read them help center carefully, you may be charged many times.

Elephant Jay
中国
6个月 人在使用应用
Yotpo - Email & SMS已回复 2021年8月24日

Hello,

Thank you for reaching out.

I apologize for any frustration caused. I can see that my team has reached out directly to further review your feedback. Often times the cost per message can fluctuate based on the character limit reached per message. We are happy to further break this down for you.

We look forward to hearing back from you so we can work towards swiftly resolving the trouble you have outlined.

Kind regards,
SMSBump Customer Care

2023年7月7日

Joann C. was a great resource. She figured out what I was trying to do in about 2 minutes. I had been trying to do the same task for an hour before. thanks!

LTRZ
美国
6天 人在使用应用
2022年8月11日

goed en snel geholpen door de klantenservice. Leuk contact ook vanuit Iven E ondanks dat het via de een chat is.

theeasywanderer
荷兰
6个月 人在使用应用
编辑时间:2021年1月17日

The customer service with this app is wonderful! Angelica, responded to my request to be verified almost immediately! The only thing I would change is the ease of getting a number for the customers to text and not just a 5 digit number but a full 123-456-7890 type number. Also, having to pay $10 for text campaigns on top of the monthly fee is a bit much for a growing business butttt the customer service I received today really makes it worth it.

Chrisette's Palace
美国
5个月 人在使用应用
2023年3月28日

Bon service client.
merci à Djan pour le service que j'ai reçu aujourd'hui
Rapide poli et efficace. .

Kido Bebe
加拿大
6天 人在使用应用
2023年3月14日

the support chat helped me a lot, since there were a lot of problems at the beginning. Especially the operator Quin was super patient I recommend this app

Ilgustodelcaffèacasatua
意大利
6天 人在使用应用
2020年5月20日

Excellent help from PL was very fast to respond and helped me with the problem! Also, helped with other questions I had sending useful links to follow as a guide :)

Maximise Beauty
英国
6天 人在使用应用
2023年4月20日

Tremendous attention from Joann.

The application is very necessary and works super well to recover abandoned checkouts.

Super easy installation.

I had some problems but Joann helped me quickly and efficiently.

It is appreciated to have such a goodwill agent.

Back in Time
智利
6天 人在使用应用
2023年3月6日

The live chat team is fantastic! They are super quick to assist and are very knowledgeable. Definitely recommend.

Winkl
新西兰
6天 人在使用应用
2022年12月28日

App is easy to use, and easily connected to my Shopify store. Customer Service was also friendly, fast and helped me through my account upgrade.

TeamHQS
美国
6天 人在使用应用
Yotpo - Email & SMS已回复 2023年1月20日

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