评论 (8,265)

整体评分
4.9
每个评分等级的数量
  • 93% 的评分是 5 星
  • 4% 的评分是 4 星
  • 1% 的评分是 3 星
  • 0% 的评分是 2 星
  • 2% 的评分是 1 星
2023年3月28日

Bon service client.
merci à Djan pour le service que j'ai reçu aujourd'hui
Rapide poli et efficace. .

Kido Bebe
加拿大
6天 人在使用应用
2023年3月14日

the support chat helped me a lot, since there were a lot of problems at the beginning. Especially the operator Quin was super patient I recommend this app

Ilgustodelcaffèacasatua
意大利
6天 人在使用应用
编辑时间:2021年1月17日

The customer service with this app is wonderful! Angelica, responded to my request to be verified almost immediately! The only thing I would change is the ease of getting a number for the customers to text and not just a 5 digit number but a full 123-456-7890 type number. Also, having to pay $10 for text campaigns on top of the monthly fee is a bit much for a growing business butttt the customer service I received today really makes it worth it.

Chrisette's Palace
美国
5个月 人在使用应用
2020年5月20日

Excellent help from PL was very fast to respond and helped me with the problem! Also, helped with other questions I had sending useful links to follow as a guide :)

Maximise Beauty
英国
6天 人在使用应用
2023年4月20日

Tremendous attention from Joann.

The application is very necessary and works super well to recover abandoned checkouts.

Super easy installation.

I had some problems but Joann helped me quickly and efficiently.

It is appreciated to have such a goodwill agent.

Back in Time
智利
6天 人在使用应用
2022年12月28日

App is easy to use, and easily connected to my Shopify store. Customer Service was also friendly, fast and helped me through my account upgrade.

TeamHQS
美国
6天 人在使用应用
Yotpo - Email & SMS已回复 2023年1月20日

Thank you for writing a review — we value your feedback.

2022年9月26日

Super application j'aime beaucoup je recommande. La rentabilité est impressionnante et l'efficacité..

twinkybijoux
法国
6天 人在使用应用
2022年9月9日

bom, recuperei bastante carrinho abandonado com sms . e complicado de mexer. deveria ter em portugues

Loja Delas pra elas.
葡萄牙
5个月 人在使用应用
2020年6月25日

Poor customer Service.... App sent 3 texts in error and charged me 3 times t $90 a piece! They acted like it wasn't their fault......i wish i had a screen recording.... use another SMS app

SaltWater Brewery
美国
6个月 人在使用应用
Yotpo - Email & SMS已回复 2020年6月25日

Hi there and thank you for your feedback!

Stoyan here from the SMSBump team. I am sorry to hear that you had such an experience with our app. From what I understood, a campaign was scheduled more than once, and this is what led to the issue that you are reporting. A member of our team will contact you to resolve this for you. We will be happy to help and also provide you with more information on how our product works and how you can benefit the most.

EDIT: From what I understood, our support team has reached out, talked with you about the issues you had, and they were resolved. However, we did not receive a reply since then. Is there something else we can help you with?

EDIT 2: We've tried to reach the customer more than once to ensure everything is working as expected, however, we don't have a response as of July 2nd.

EDIT (17th AUG): We are still waiting for feedback from the merchant.

2018年10月18日

SMS Bump is an incredible tool when it comes to SMS marketing. Easy to operate and my store gets high conversion rates. I spent a total of $25 and generated an ROI of $5500 in the last 30 days with the help of SMS Bump!! Definitely a new age marketing tool that every marketer should use, hands down!

my compression socks
加拿大
6天 人在使用应用